Ram Batchu Email & Phone Number

San Francisco, CA, US

San Francisco Bay Area

San Francisco Bay Area

- Scoped and deployed a new email solution to streamline frontline operator tools and automate email assignment (which was previously all manual, now 70% automatic).- Led discovery efforts for 39 crucial slack workflows and created a standardized process and template to complete analysis to ultimately inform design when they are moved into our inhouse.

San Francisco, CA

- Built and managed a team of 7 associates to ensure Opendoor Brokerage is in compliance in 40+ states.- Created internal dashboards with Mode using SQL to track team KPIs, brokerage transactions for review, brokerage compliance, and contract auditing.- Developed a robust automated notification system leveraging Snowflake and Zapier to swiftly identify and.

San Francisco, California, United States

- Developed a framework to scale real estate contract automation for the 50+ markets Opendoor operated in to ensure a frictionless, one-click generation of contracts for our customers.- Increased team efficiency and regulatory adherence by developing a custom relational database in Quickbase to track data for 2000+ agents that flowed through Opendoor.

Durham, NC

- Educated 40 participants on average per day about their plan specifi c information, loan and withdrawal options in 401(k) plans and processed them.- Modeled pension plans using internal tools while going over economic outcomes to plan participants.

Chino, CA

- Proactively developed long-term business relationships from inbound customer queries.- Developed customized price quotes for using MS Access & processed ~50 orders per day.- Provided technical support and prepared weekly ecommerce reports and approved marketing campaigns for SmartClock, a time & attendance tech solution.

Riverside, CA

Held various roles during my tenure: Resident Services Assistant, Resident Services Summer Lead, Resident Advisor, Resident Conference Assistant