Ram Brar Email & Phone Number

Surrey, British Columbia, Canada

• Registered Hockey Programs:
• Supervising the Program
• Checking registration and updating masters
• Communicating with participants and coaches
• Supporting hockey programs and instructors on and off the ice
• Opening and preparing files using CRS Hub and PRCCRS Arenas High School Hockey League:

Canada

• Performed/assisted staff in performing first aid to patrons when needed
• Making sure that all patrons are being safe and enforcing guidelines when necessary
• Continuously checking the ice to ensure there are no hazards on ice surfaces or boards
• Delegating tasks to staff members and providing feedback
• Handling complaints or feedback
• Ensuring staff are completing their duties

Canada

• Instructed and demonstrated various skills, giving constructive feedback to skaters
• Provided continuous evaluations to skaters
• Completed report cards and certificates for each skater
• Prepared lesson plans for each class

Surrey, British Columbia, Canada

• Delegated various tasks to volunteers and staff members
• Supported and coached program staff and volunteers, by providing feedback, professional growth, and evaluations
• Trained new volunteers and provided them with the YMCA orientation
• Facilitated activities to engage youth program participants
• Created and maintained a positive atmosphere for youth to build positive self-esteem and confidence

Surrey, British Columbia, Canada

• Provided site-specific supervision of Youth Leadership Development (YLD) staff, volunteers, and participants
• Supported and coached program staff and volunteers, by providing feedback, professional growth, and evaluations
• Assisted supervisor in recruitment, hiring, and training of staff and volunteers
• Performed administrative duties such as collecting and inputting sign-in sheets to SharePoint, tracking registration, documentation, and filling out session evaluation forms after each YLD meeting

Surrey, British Columbia, Canada

• Provided site-specific supervision of Plusone program with staff, volunteers, and participants
• Performed administrative duties such as filling out evaluation forms, speaking to parents, documentation, and tracking sessions
• Ensured program site has all resources, equipment, and supplies to operate effectively and safely
• Ensured the safety of all members, participants, staff, and property by following YMCA standards/policies/ procedures

White Rock, British Columbia, Canada

• Responding to customer concerns to support store growth
• Focused on customer care and sale goals by promoting and demonstrating skills involved in selling

Surrey, British Columbia, Canada

• Organizing and reporting client cases
• Communicated with clients and medical providers to ensure proper treatment and diagnostic tests are performed effectively and in a timely manner
• Performed LAA responsibilities from file opening to closing
• Maintained file organization
• Reviewed incoming correspondence and draft responses