As an IT Support Engineer with hands-on experience in troubleshooting, configuring, and managing a wide array of technologies, I have a strong foundation in Microsoft Azure, Office 365, Active Directory, VMware, and Hyper-V, I excel in both on-premises and hybrid infrastructures. I thrive in fast-paced environments, whether resolving technical issues, supporting cloud accounts, or implementing secure VPN solutions. My approach is always customer-first, ensuring that I understand and address the unique needs of every client or team member.
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It Support OfficerCharles Darwin UniversityAustralia -
It Support SpecialistHarbour Net Aug 2023 - Present6 Geeves Avenue, Rockdale, 2216, Australia -
Customer Service RepresentativeEg Group Jun 2022 - PresentNew South Wales, Australia•Assist customers with fueling, inquiries, and recommendations in a friendly and professional manner.•Maintain safety standards, cleanliness, and organization throughout the station.•Handle transactions accurately, including cash, cards, and reconciliations.•Provide product information and recommendations based on customer needs.•Manage inventory levels, restocking items as needed and reporting shortages.•Work collaboratively with team members and assist in training new staff.•Resolve customer issues promptly and professionally, escalating when necessary.•Adhere to company policies and regulations, including age restrictions and safety standards. -
It Support SpecialistNsw It Solution Feb 2023 - May 2023
Ram Chamling Rai Education Details
Frequently Asked Questions about Ram Chamling Rai
What company does Ram Chamling Rai work for?
Ram Chamling Rai works for Charles Darwin University
What is Ram Chamling Rai's role at the current company?
Ram Chamling Rai's current role is It support officer.
What schools did Ram Chamling Rai attend?
Ram Chamling Rai attended King's Own Institute.
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