Ram Chapagain Email & Phone Number

Nepal

Kakuma, Kenya

Lima, Peru

Kasulu Town, Kigoma Region, Tanzania

New Delhi, Delhi, India

Mae Sot, Thailand

As a Head of Resettlement unit, oversee and manage the activities of the resettlement unit and the resettlement process at the field officeImplement activities in accordance with the comprehensive solutions strategy, with a view to finding durable solutions to the maximum number of PoCs. Participate in consultative processes within UNHCR and with a broad range of regional and national external partners to promote voluntary repatriation.Assist in the development and implementation of the resettlement and protection strategy for Myanmar refugees along the Thai-Myanmar border;Meet persons of concern, assess their durable solutions needs and identify the most appropriate solutions for them. Monitor the implementation of the durable solutions strategy and provide advice for improvements. Analyse statistics, trends, and other documents, and draft reports.Review and edit RRFs prepared by Resettlement Assistants prior to referral to resettlement countries and also support in reviewing and submission of RRFs prepared by Associate Resettlement officers and Resettlement Assistants of other three field offices;Collaborate with Protection, Registration and Field staff as well as NGO partners and community based organisations (CBOs) to identify individuals in urgent need of resettlement;Work closely with the Child Protection Officer to ensure effective management of the assessment and documentation process of the Refugee Children, support conducting, follow ups and reviews of BIA/ BID for case management and take part in the regular BID panel meeting; Interview candidates for Volunteer repatriation and prepare the appropriate documentation for onward submission to authorities or partners, in line with Vol Rep SOPs.Coach, mentor, and support opportunities for continual staff development in the project.

Mae Sot, Thailand

As a head of the Resettlement unit, manage and coordinate the activities of the resettlement unit and the resettlement process atthe field office;Assist in the development and implementation of the resettlement and protection strategy forMyanmar refugees along the Thai-Myanmar border;Coordinate the resettlement process for Myanmar refugees at the field level. This includesinter-alia the assessments of unregistered cases for resettlement consideration by the authoritiesbased on set of established criteria;Identify refugees in need of resettlement in accordance with UNHCR’s resettlement policy asstipulated in UNHCR’s Resettlement Handbook, Thailand’s Operational Procedures for Resettlement and Country Operations Plan;Submit Resettlement Registration Forms (RRFs) for individual refugees determined to be inneed of resettlement;Review and edit RRFs prepared by Resettlement Assistants prior to referral to resettlement countries;Prepare work plans outlining how the field office will meet resettlement objectives, includingthe number of refugees to be submitted each month, quarter and year;Identify, interview assess Resettlement needs and process persons identified forresettlement following established procedures, undertake field missions or required, providecounseling to individuals.Identify and recommend relevant training activities for UNHCR and implementing, operationalpartners.Implement the operational procedures for reporting and investigating allegations ofresettlement fraud;Ensure that all data and information is entered accurately into UNHCR’s refugee databaseproGres;Provide training to resettlement staff to ensure that the Standard Operating Procedures andoverall resettlement policy are followed;Counsel and inform individual refugees, the refugee community, government and operationalpartners on resettlement matters;Provide support and assistance to delegations and selection missions from resettlement

Mae Hong Son, Thailand

As a head of the Resettlement unit, assist in implementing SOPs for promoting the resettlement of persons of concern as a protection tool and durable solution in the context of the comprehensive solution strategy.Assist in the development of country resettlement strategy and annual resettlement planning exerciseConduct resettlement interviews with a person of concern.Prepare and submit Resettlement Forms for further processing.Assist in monitoring resettlement activities to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow up with stakeholders.Guide and supervise the resettlement team at the field office.Assist the country operation with group resettlement procedures, including planning, profiling, logistical arrangements, verification and post verification follow up.Submit work plans outlining how the field office will meet resettlement objectives including the number of refugees to be submitted for resettlement each month, quarterly, annually.Ensure that all data and information is entered correctly into UNHCR’s refuge database, identify, interview, assess resettlement needs and process persons identified for resettlement followingestablished procedures. Undertake field missions as required, provide counseling to individuals.Assist selection mission by resettlement countries.Assist in mitigating resettlement fraud through oversight, advice, and guidance.Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlementstandards.

Damak, Nepal

Conducted the interviews with persons of concerns, carried out refugee claims and credibility/ dependency assessments and drafted Full RRF, prepared case summaries and ensured that all necessary documentation were included.Led the Full RRF sub-unit, supervise 8-10 caseworkers, provided guidance and assisted them in finding the COI, in the absence of the Full RRF team leader. Reviewed RRFs and ensured the timely submission to the resettlement countryAssisted in the coordination of the case pipelines and logistical arrangements for resettlement countries Assisted in the assessment and reviewed of complex resettlement cases and prepared cases for presentation to internal panel or review processes;Maintained relationship with the Government of Nepal exit permit authorities and ensured the timely issuance of the exist permit and travel documents of the persons of concern;Assisted unit and sub-units in SOP developmentWas responsible for assisting and producing statistics

Unhcr Sub-Office, Damak, Nepal

As Full RRF caseworker, carried out refugee claims and credibility/ dependency assessments and drafted full RRF, prepared case summaries and ensured that all necessary documentation is included.Assisted in the coordination of the case pipelines and logistical arrangements for resettlement countries Assisted in the assessment and review of complex resettlement cases and prepare cases for presentation to internal panel or review processes;As camp leader, led verification teams with 3-4 caseworker, 1-2 operational assistant and a driver and monitor resettlement interviews, decided suitable country of submission; guided and advised the case workers for appropriate further action;Worked as a focal point from unit in BID panel, actively participated in the panel, provided suggestion and guidance, ensured the timely submission of the cases for resettlement once the panel approves the recommendationAssisted unit and sub-units in SOP developmentWas responsible for assisting and producing statistics

Unhcr Sub-Office, Damak, Nepal

- Provided information to refugees to enable them to make informed choices on possible options about their future, assess, review and prepare individual/group submissions cases for presentation to resettlement countries including emergency cases;- Was responsible for making arrangements for the implementation of the DS activities and to liaise with external partners for the movements of refugees.- Carried out the thorough interview and counseled refugees providing adequate information on child custody, polygamy and minor marriage issues and enabled them to make informed choices on possible options, prepared the Best Interest assessment of child/ren as per need.- Worked as a post submission focal point for 1st and 2nd Australian mission and was responsible for follow-up and respond to all post submission queries- Trained and briefed to new colleagues on polygamy, custody and minor marriage issues- Worked as a translator focal point and translated Nepali legal document in English

Unhcr Sub-Office, Damak, Nepal

Responsible for records verification and manually updating all the data relating to refugees’ personal bio-data and other relevant information as instructed by the competent officer in the camp or at Sub office, damakConducted plot to plot registration in the camp up on request for vulnerable individuals requiring special attentionResponsible for Identifying and referring refugees with urgent needs to the protection staff on duty at the census centerMaintained confidentiality of all information collected on refugees; do not disclose any information to any third partiesResponsible for immediately reporting if any technical problems or other irregularities countered during the census process to the competent UNHCR officerResponsible for managing the complex filing system at the data center ensuring all the census forms handed over form the field are accounted forPrepares handover sheets for forms leaving the data center

Unhcr Sub-Office, Damak, Nepal

Proactively act as a focal point for any file management related task s with regard to census records and resettlement process. Responsible for maintaining proper filing system by ensuring the proper and orderly placement of files so that they are easily accessible in the filing room.Institute and apply proper controls on files and ensure that only authorized persons have access to files.Ensure that all types of files in the filing room are protected from physical damage.Ensure effective file management by continuously updating the filing Spreadsheets database or electronic file tracking system for keeping proper track of physical files.Maintain chronological file ordering and keep records of float files; thereby ensuring that all types of files are accounted for and are not lost.Work in close co-ordination with data management, registration and durable solution staffs, and thereby help in ensuring proper file management

Unhcr Sub-Office, Damak, Nepal

Responsible for mass Control through monitoring, checking and assisting the refugees movement in the camp.Check the identity of refugees prior to allowing them to enter Census centreDirect and guide refugees to the waiting area and on to the interview desk. Provide appointment time to the refugee for the interview, arrange and review all the folder and document at the end of the dayResponsible for managing and maintaining of the census Forms Responsible in maintaining orderly movement of refugees in and out the interview premisesConduct hut visits for the elderly, sick, disabled, home bound, pregnant women other vulnerable people.Maintain confidentiality of any information and not to disclose to the third partyReport incidents of fraud to the accountable officerRelay information of vulnerable individuals recognized to the office

Rudramati Marg, Kalopul, Kathmandu, Nepal Contact Number : +977- 4-413603/ 4-423

Lead the team of 5-7 field interviewersCo-ordinate with district level governmental officers for their authorization and support to conduct the survey and data collection.Monitor data collection process to ensures field manual protocols and procedures are being followed, provide guidance to subordinates.Ensure a sufficient quantity and availability of blanks questionnairesEnsure all completed questionnaires are collected, properly labeled and storedMainain the confidentiality of every information collected from the survey and not to disclose to the third partyCommunicate with the office on timely manner Prepare daily, weekly, monthly and final report and submit to the Senior Research Officer

Master’S Degree, Humanities And Social Science

Bachelor’S In Business Studies, Project Management; Business, Human Resourse Management, Economics