Self driven, entrepreneurial-minded professional with over 20+ years of experience in HR Management, Insurance Domains, Retail Banking, Preferred Banking, Business Development, Recoveries/Collections, Customer service, and BPO. Motivational leader who leads by example, like to lead businesses by identifying and mentoring younger talent.
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Branch ManagerHdfc BankMumbai, Mh, In
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Branch Sales ManagerHdfc Bank Jan 2020 - PresentRanchi, Jharkhand, IndiaHandling a team of Relationship Managers driving New Customer acquisitionSales of MF, Acquisition of CASA, Insurance, Structures, PMS & other Third Party ProductsRevenue Generation
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Hr ManagerPrince Hyaena Productions Apr 2017 - Dec 2019Mumbai, Maharashtra, IndiaImplement effective sourcing, screening and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees
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Branch Sales ManagerIcici Bank Jul 2013 - Mar 2017Mumbai, Maharashtra, IndiaBusiness Planning and Sales Execution of residential LUXURY transactions for real estate projects across Mumbai Metropolitan Region. -
Customer Service ExecutiveWns Jul 2004 - Jun 2008Pune, Maharashtra, IndiaResponsibilities:Attending request & complaints calls to settle the claims & Escalation of request/complaints to the relevant department, through generation of service request in CRM tool.Tracking of unresolved complaints & forwarding to the Team Leader.Active participation in knowledge sharing exercises.Managing the service levels such as Staffed Time, AUX Time, ACD (Average call duration) Time, ACW(After Call Work) Time & number of calls/hr.Reporting to Team Leader/Manager-Call Centre
Ram Dubey Education Details
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Human Resources Management And Services
Frequently Asked Questions about Ram Dubey
What company does Ram Dubey work for?
Ram Dubey works for Hdfc Bank
What is Ram Dubey's role at the current company?
Ram Dubey's current role is Branch Manager.
What schools did Ram Dubey attend?
Ram Dubey attended Welingkar Institute Of Management.
Who are Ram Dubey's colleagues?
Ram Dubey's colleagues are Harshita Gupta, Inayat Husain, Praveen Ms, Jignesh Pancholi, Harsh Sah, Manisha Cheetu, Samiran Pramanik.
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