Ram Kishor Email and Phone Number
A result oriented professional with 15 years of experience in Transactional Quality, Training, Customer Experience, ISO and Six Sigma
Vodafone Idea Limited
View- Website:
- vodafoneidea.com
- Employees:
- 9321
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Agm - Service OperationsVodafone Idea Limited Jul 2023 - PresentIndiaManaging relationships with partners ensuring their compliance with SLAs and Quality Standards. Driving customer centric culture within the service operations team ensuring excellent customer service and experience.
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Senior Manager Quality & Process ComplianceCardekho Dec 2021 - Jul 2023IndiaQuality Assurance, Quality Framework, ISO, Six Sigma, Process compliance, transaction Quality, NPS, CAPA, CSAT, account Management, Vendor Management, Inbound, Outbound Sales, Chat, Email, social media, finance, insurance, automobile, customer service, Retail Quality -
Manager Quality AssuranceTech Mahindra Oct 2017 - May 2021Noida Area, IndiaTransactional Quality Head for Government, Consumer Durable and Banking buisnesses. CAPA, CSAT, Repeat, ISO, Transition Framework for Quality, SLA Management -
Senior Manager Quality And TrainingCogent E Services Private Limited May 2017 - Oct 2017Noida Area, IndiaQuality and Training Head for DTH Buisness -
Manager QualityAegis Limited Feb 2015 - May 2017Bhopāl Area, IndiaQuality Head for Telecom and Banking Buisnesses -
Assistant Manager Quality And TrainingSerco - A World Of Experience Aug 2012 - Feb 2015Agra, Uttar Pradesh, IndiaQuality Spoc for Telecom Buisness -
Senior Quality Assurance AnalystTech Mahindra Nov 2009 - Aug 2012NoidaSenior Quality Auditor for Telecom Buisness
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Quality AnalystSpice Bpo Services Limited Dec 2006 - Sep 2009Janakpuri, New DelhiQuality Analyst for Travel Buisness
Ram Kishor Education Details
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Insitute Of Hotel ManagementHotel Management
Frequently Asked Questions about Ram Kishor
What company does Ram Kishor work for?
Ram Kishor works for Vodafone Idea Limited
What is Ram Kishor's role at the current company?
Ram Kishor's current role is AGM - Service Operations(Vodafone Idea Limited)|Ex- Car Dekho Group | Ex - Tech Mahindra, Ex - Essar Group, Ex - Serco |.
What schools did Ram Kishor attend?
Ram Kishor attended Insitute Of Hotel Management.
Who are Ram Kishor's colleagues?
Ram Kishor's colleagues are Gosai Jignesh, Sumit Nangia, Ram Naresh, Jyoti Jha, Umesh Singh, Piyush Thumar, Sourav Bajpai.
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Ram Kishor
It Service, Data Entry, Program Management, Time Management, Operating , Microsoft OfficeOrai -
Ram Kishor
Noida
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