Facilitate Knowledge Management Training:Develop and conduct specialized training programs for senior commanders of the Singapore Coast Guard, focusing on knowledge management strategies that enhance organizational learning and decision-making.Utilize case studies, simulations, and collaborative activities to illustrate the principles of effective knowledge sharing and retention, enabling commanders to implement best practices within their teams.Conduct Project Management Training for Jebsen & Jessen Group:Lead project management workshops tailored to the needs of Jebsen & Jessen Group, emphasizing practical application and industry standards to improve project outcomes.Integrate real-world scenarios and project simulations to reinforce key concepts such as scope management, risk assessment, and stakeholder communication.Public-run Classes:Offer public training sessions that attract participants from various sectors, providing them with the tools and frameworks to excel in project management roles.Deliver content that aligns with the latest industry trends and methodologies, ensuring participants gain relevant and actionable insights.

Design and Facilitate Engaging Teambuilding Activities:Create innovative teambuilding programs that promote collaboration, communication, and problem-solving skills among corporate clients, including Certis Cisco, Merci Marcel, HP, and A*STAR Singapore.Utilize popular concepts such as "Running Man" and "Amazing Race" to develop engaging, competitive, and entertaining activities that encourage teamwork and strategic thinking.Employ a blend of interactive activities, challenges, and debrief sessions to foster team cohesion and enhance workplace dynamics, ensuring each event is uniquely tailored to the client's culture and objectives.Develop Tailored Programs to Meet Specific Client Needs:Work closely with clients to understand their organizational goals and tailor teambuilding activities that address specific challenges and objectives.Design bespoke experiences that incorporate company values and business objectives, ensuring that activities are both enjoyable and impactful.Incorporate real-world business scenarios and simulations to provide practical learning experiences that translate into improved team performance and morale.Ensure Impactful and Memorable Experiences:Focus on creating memorable and meaningful experiences for participants by incorporating unique themes, locations, and activities that resonate with the group.Utilize feedback mechanisms to continuously refine and improve programs, ensuring they meet evolving client needs and exceed expectations.Showcase results and outcomes through post-event evaluations, demonstrating the tangible benefits of enhanced team collaboration and communication.

• Certified Whisky Ambassador with a passion for promoting whisky brands.• Conducted extensive training sessions for bar, restaurant, and hotel staff, imparting knowledge on history, production, flavors, food pairings, and cocktail crafting.• Conducting whisky education sessions for diverse audiences, covering topics such as whisky history, production techniques, flavor profiles, and tasting methods.• Led engaging whisky tastings for groups, focusing on palate development and appreciation of different whisky varieties, driving brand affinity and market penetration.• Leveraged strong marketing acumen, demonstrating a strong commitment to sharing whisky expertise, amplifying brand visibility, and promoting brands effectively.

As an accomplished Event Director, Master of Ceremonies, Producer, Video Content Creator, and Voice Over Actor, I bring a multifaceted skill set to every project I undertake. With a keen eye for detail and a flair for creativity, I specialize in crafting seamless and memorable events that resonate with audiences. My expertise extends beyond live experiences to encompass the realm of digital content creation and voice over work, allowing me to offer comprehensive solutions to meet diverse client needs. Let's collaborate to bring your vision to life and captivate your audience across all platforms.• Spearheaded end-to-end program delivery and budget management to ensure impactful marketing strategies and seamless event execution.• Collaborated with stakeholders to secure necessary resources, achieving milestones and fostering successful marketing campaigns.• Crafted transformative experiences that exceeded client expectations, enhancing brand perception and loyalty.• Founded enterprises dedicated to innovative project management and event hosting.• Led efforts to boost lead generation through the creation of compelling social media content, maximizing brand visibility and engagement.• Developed and executed dynamic marketing campaigns to increase brand awareness and market presence, driving business growth and success.Youtube Channels: 1) https://www.youtube.com/@sgkaliandme1352) https://www.youtube.com/@toplisttuesday2854

• Trainer (VCE Classes: Visual Communication Essentials, Mobile Videography, Mobile Photography, TikTok and Facebook Marketing, AI Fundamentals)June 2024 - Present• Conduct public-run WSQ courses specializing in Visual Communication Essentials, equipping participants with core design and storytelling skills for brand-aligned digital and print media.• Lead comprehensive training sessions in Mobile Videography and Photography, focusing on mobile-friendly techniques in composition, lighting, and editing to help participants create high-quality content.• Design and deliver targeted courses in TikTok and Facebook Marketing, guiding participants on content creation, engagement tactics, and analytics for building effective social media strategies.• Facilitate AI Fundamentals sessions, introducing participants to the basics of artificial intelligence, machine learning, and ethical considerations, enabling them to understand AI’s transformative impact on business.

• Creating and delivering comprehensive training content across various platforms, including social media, leadership programs, customer service, and sales and marketing strategies.• Utilizing visual content creation and instructional design frameworks such as ADDIE 5 Steps, Gagne 9 Events, and Bloom's Taxonomy in curriculum development.• Developing and executing training programs, conducting training needs analysis, and maintaining training records as part of Learning & Development responsibilities.• Contributing to marketing initiatives by developing and implementing social media strategies.• Providing guidance and mentorship to agency trainers in Learning and development coaching.• Utilizing emceeing skills for internal events.• Curator of Sales Coach Program, Effective Speaking, and F.A.C.E-OFF Competiton • Visual Content Creator, Director, and ProducerAwards:★ AOPirian of the Month (Employee of the Month)★ Silver Award for Trainer of the Year for CCAS 2023I honed my abilities to craft engaging narratives and captivating visuals that resonate with diverse audiences. These skills seamlessly translate into the realm of L&D, where I leverage my storytelling prowess to design compelling training materials that inspire, educate, and empower learners.

• Actively provided training focused on wine and whiskey, including WSQ wine courses and wine service training.• Oversaw curriculum development to ensure courses met required standards within Learning and Development (L&D) realm.• Managed ongoing maintenance and review of courses, implementing updates for quality improvement.• Conducted numerous training courses, delivering content effectively to participants.• Administered Skillfuture credit applications, aiding participants in utilizing credits for training programs.Achievement:Successfully handled 40 (2-day) weekend classes and designed level 3 and 4 wine courses, demonstrating expertise in the field.

• Responsible for learning and development requirements for the APAC region, encompassing diverse training topics such as sales, product knowledge, customer service, company values, systems training, and soft skills development.• Developed and delivered tailored training programs to enhance knowledge and skills, addressing specific needs of employees in the APAC region.• Contributed to the professional growth and success of individuals across various departments and levels within the organization by addressing diverse training topics.

• Developed and conducted training programs on various topics including Study Skills, Motivational Skills, Life & Career Skills, Corporate Training, Hospitality Management course design, Multimedia Design, and Presentation Skills.• Designed comprehensive training content tailored to enhance participants' abilities and knowledge in each of these areas.

• Provided comprehensive franchise consultation services, offering business advisory and training to franchisees.• Offered expert consultation on investments, business analysis, location analysis, product development, and sales strategies to optimize franchise operations.• Developed and delivered tailored staff operational training programs, equipping franchisee staff with necessary skills and knowledge for efficient operations.• Contributed to enhancing overall performance and efficiency of franchise operations through targeted training and strategic guidance.

• Led collaborative efforts in developing marketing programs and training initiatives, amplifying e-learning design capabilities.• Innovatively transformed conventional training materials into dynamic blended learning solutions, aligning with marketing objectives.• Pioneered the conceptualization and creation of engaging e-learning and blended learning content, contributing to marketing program effectiveness.• Delivered high-impact educational content to empower international students, enhancing marketing outreach and engagement.• Cultivated valuable industry partnerships and organized enriching industrial visits to augment students' learning experiences, furthering marketing program.

• Responsible for both B2B and B2C sales, with a focus on continuous knowledge enhancement and professional growth through strategic marketing efforts.• Expertise in curating dynamic and evolving wine lists to enhance dining experiences, collaborating closely with culinary teams to align with marketing objectives.• Demonstrated leadership in training bar and service staff on wine knowledge, service etiquette, and effective upselling techniques, contributing to marketing success.• Cultivated strong relationships with winemakers to facilitate direct sourcing of wines from AUNZ markets, enriching marketing strategies with diverse selections.• Organized educational talks, driving knowledge-sharing and expertise development initiatives for both B2B and B2C clients, enhancing marketing outreach.

• Devised and implemented strategies for marketing in beverage sales and cost-efficiency.• Crafted enticing beverage menus, leveraging expertise to enhance customer experience.• Cultivated strong relationships with suppliers, facilitating knowledge-sharing on product quality and competitive pricing to drive marketing initiatives.• Impeccably oversaw the implementation of marketing initiatives focused on guest service standards, ensuring exceptional beverage service delivery.• Successfully managed retail operations, emphasizing marketing strategies, conducting market research, and executing customer loyalty programs.• Served as a project manager, consistently planning menus with a marketing-oriented approach, conducting food costing analysis, and projecting profits.

• During my tenure at a renowned 2-star Michelin fine dining restaurant, I demonstrated excellence in managing the wine and spirits program to ensure an unforgettable guest experience. As a distinguished sommelier specializing in French wines, I was celebrated for fostering staff learning and development in both wine knowledge and exceptional customer service.• With extensive experience in Michelin-starred restaurants and expertise in franchise setup and staff training, I orchestrated comprehensive learning and development initiatives. These initiatives utilized pedagogical and andragogical methods to nurture staff wine knowledge and customer service skills effectively.• I also took charge of developing and executing operational protocols and guidelines, focusing on learning and development to enhance performance in both the wine bar (Caveau) and restaurant. Additionally, I provided expertise in wine pairing, ensuring a balance between service and cost-effectiveness to drive quarterly profitability while prioritizing staff growth.• Furthermore, I spearheaded learning and development initiatives to elevate sanitation, food/beverage quality, and presentation standards, thus enhancing the overall dining experience. Managing wine of the month selections, inventory control, and adhering to budget guidelines, including wine dispenser unit management, were also part of my responsibilities.• I championed learning and development through customer database management, innovative social media marketing campaigns, and strategic marketing initiatives. Moreover, I actively contributed to staff growth through support for wine-tasting events, promotions, and public relations efforts.• Efficient handling of administrative tasks, such as invoicing and payment tracking, further enhanced staff learning and development initiatives.