Ram Krishna Email & Phone Number

Experienced General Manager & Skilled in people Management, Inbound & Outbound operations, Banking experience, Hands on experience on sales & revenue generation, client handling,SLA Fulfillment, Payroll management,Logical Functioning, Upsell, Identification & fulfillment of gaps, PIP, C-SAT, FCR, Revenue Generation, R&P | P&L management, cost benefit management, Meet KPI & KRA's, Strategies, Excellent in Microsoft Excel, PPT, Strong professional with a Master of Business Administration (M.B.A.), excellent interpersonal communication skills >Maintaining & constant communication with management, staff, and vendors to ensure proper operations of the organization>Developing, implement, and maintain quality assurance protocols>Actively pursue strategic and operational objectives>Ensuring operational activities remain on time and within a defined budget>Tracking staffing requirements, hiring new employees as needed