Ram Kumar Jha Email and Phone Number

I have good knowledge in Security Field, highly competent in Industrial, commercial, construction, hospitality & Corporate Security with 10 + years of experience in: ➢ Managed key account, fostering strong client relationship that contributed to sustained revenue growth over timeImproved lead conversion rates through strategic targeting of potential customers using CRM data insights.➢ Highly motivated result oriented and able to work hard anywhere & under any circumstances. Surveillance, Security & Facility Management.➢ Computer Skills of Windows, Introduction to computer systems, Internet & Email, MS Word, MS Excel, MS Power Point, Disk operating systems, Counter surveillance, Access control, IBMS / Data center operations.➢ Developed new business Opportunities by identifying and targeting high potential prospects Improved lead conversion rates through strategic targeting of potential customers using CRM data insights.➢ Excellent market research and competitive analysis skills, with extensive experience in data collection and documentation.➢ Managing a team of Security personnel including hiring, scheduling, payroll, training, coaching, development and support.➢ Coordinating necessary support services to effectively manage client site to meet or exceed financial goals and provide quality service.➢ Interface with the Police and Fire Departments and respond to all emergency situations as needed or directed by policy.➢ Investigation, communication and reporting of incidents involving Security, Health and Safety, Maintain records for theft/ loss of physical assets and accidents.➢ Examining evaluating, reporting and recommending improvement on the adequacy and the effectiveness of management’s risk management process. ➢ Developed new business Opportunities by identifying and targeting high potential prospects.➢ Having thorough knowledge in computer literacy, operating systems windows 98 XP,➢ Implementing & ensuring effective access control & smooth security arrangements.➢ Formulated and implemented emergency and crisis management plan. ➢ Preparing daily situation reports, Coordination with clients. ➢ Resolving complaints at my end, Preparation of SOPs for units. ➢ Successfully dealing with firefighting and crisis management. ➢ Establishment of Vigilance network.➢ Arrange Manpower, fulfill shortage, briefing Team as per client SOP.