Qaulity Expert
Current• Developed Python-based automations, mitigating potential risks and conserving 3.76 head counts.• Created a comprehensive survey to gather feedback on a new program, then synthesized the data into a dynamic dashboard, illuminating key areas for enhancement based on stakeholder input.• Conducted rigorous quantitative analyses of critical process indicators, pinpointing avenues for process enhancement.• Produced weekly performance reports, spotlighting team accomplishments and opportunities for enhancement, culminating in a 10% uptick in team productivity.• Utilized data-driven insights to inform operational decisions and promptly addressed issues necessitating correction.• Responsible for providing support for data collection, preparing reports, and where appropriate pushing back & realigning expectations to multiple stakeholders• Proactively identify process defects and proposed actionable solutions to pre-empt future occurrences.