Ram Mohan Hariprasad Email & Phone Number

Tamil Nadu, India

Chennai, Tamil Nadu, India

Greater Chennai Area

• Solutions Engineer providing technical Sales support for Gigamon’s on-prem products and solutions• Design network monitoring and visibility architectures with top worldwide customers. • Responsible for assisting EMEA and APAC Sales teams with complex and strategic proof of concepts and Product evaluations• Handling pre- and post-sales customer situations, issues, and escalations.• Developing content (solution briefs, technical write-ups, and presentations) and tools for field enablement.• Providing technical presentations, training, and demos to the sales. channel partners and customers. • Responded to RFPs and RFIs with required design, bill of the material and technical proposal.• Effective Product testing, and solution validation on the lab using the testers such as Spirent, IXIA.• Communication driver between the sales team, Product Management, and Software engineering. • Partner integrations such as Palo-alto, FortiGate, FireEye, Imperva, Elastic, and Splunk to improve adoption of the key Gigamon solutions

Chennai Area, India

Chennai Area, India

Chennai Area, India

• Managing more than 900 firewalls of various products across the globe.• Implementing Access-lists, configuring and troubleshooting VPN tunnels & NATing in Cisco ASA, Fortigate, Juniper and checkpoint Firewall devices as per the change request.• Enabling UTM (Unified Threat Management) features like Web filtering, Email filter and IPS intrusion filtering as per the client network infrastructure.• Hands on experience on all the leading firewalls in the industry.• Experienced in managing both physical and cloud proxies (Bluecoat and Zscaler) for client networks.• Creating VDOM and assigning access policies along with filtering for many small customers on shared VUTM services.• Working for All Reactive and Proactive Tickets related to Networking and Network Security.• Worked on multiple network down incidents and came up with necessary Plans of Action to resolve it.• Trained new Associates into Production environment as a Senior Resource in the team.• Also Responsible for Network and Security operations.

Responsible for network and Data centre management deliverable of TVS FMS project. The role includes handling Operations for the Network and data centre Mangement. • Managing layer 3-7 UTM, content filtering and IPS, Anti- Virus Management by using fortigate, and palo-alto, Juniper SRX firewall• Providing internet access for the users by using LDAP in fortigate and palo-alto firewall• Managing and monitoring of Cisco routers of SFL network for the locations over in India by using MPLS• Establishing IPsec tunnels for DR locations, and branch offices, using fortigate, juniper and cisco ASA.• Generation of web, application, anti-virus, and bandwidth reports from forti analyser• Maintaining Active directory, DFS, windows deployment services, GPO, DNS, Also migrated windows server 2008R2 to 2012.• Provides L2 Technical support and Hardware support for Network Link break down problems & Network related activities.• Monitored IT Service Delivery Team and managed service desk, desktop support and application support.• Managed IT Service Desk (Incident) team & ticket management process.• Coordinated work assignments among facilities staff, vendors, and contractors.• Developed and maintains positive relationships with customers.• Responsible for the scheduling, maintenance, and monitoring of all heating, ventilating, air conditioning, water, electric and other systems to ensure efficient operation.• Responsible for all aspects of the Data Center network including racking, cabling and power related to the network infrastructure.• Providing SIP (Service Improvement plans) to improve overall experience of customers.