• Day to day trade operations functions and documentation for UAE and SOUTH AFRICA Market• Liaised with customers and internal stakeholders for trade related transactions• Responsible for queue monitoring and allocation of transactions• Handled trade documents, scrutinizing trade documents with due diligence, solving trade queries from corporate customers, retail customers and providing proper resolution for trade transactions.• Prepared MIS and sending reminders to key clients on the outstanding bills, Letter of Credit.• Ensured all transactions comply to internal policies and procedures as well as RBI, FEMA guidelines on the Forex transaction.• Ensured that the deliverable is completed within the prescribed TAT.• Followed up of outstanding import, export bills.• High level of expertise in trade products like import, export, LC, Collection import payments.• Knowledge of guidelines such as UCP, URR, ISBP, etc.

• Day to day trade operations functions and documentation for UAE and SOUTH AFRICA Market• Liaised with customers and internal stakeholders for trade related transactions• Responsible for queue monitoring and allocation of transactions• Handled trade documents, scrutinizing trade documents with due diligence, solving trade queries from corporate customers, retail customers and providing proper resolution for trade transactions.• Prepared MIS and sending reminders to key clients on the outstanding bills, Letter of Credit.• Ensured all transactions comply to internal policies and procedures as well as RBI, FEMA guidelines on the Forex transaction.• Ensured that the deliverable is completed within the prescribed TAT.• Followed up of outstanding import, export bills.• High level of expertise in trade products like import, export, LC, Collection import payments.• Knowledge of guidelines such as UCP, URR, ISBP, etc.

• Performed scanning of documents, quality control of files using document scanning equipment.• Inspected regularly quality and assuring smooth functioning of document scanners.• Compiled scan documents.

• Printing & Handling Mangers cheque, Demand Draft, Customer Cheque, Customer Cheque Positive Pay.• Dispatched to customers.• Handled Complaints from Customers.