Ram Narayan, Pmp, Safe Agilist, Safe Po/Pm Email & Phone Number

Prosper, Tx, Us

Woonsocket, Ri, Us

•Responsible for managing functional areas, resources, and budgets•Leading cross-functional teams, providing feedback into new products, process, standards, and operational plans•Blend technology skills with extensive Agile experience, and help teams solve complex problems •Driving Change•Helping organizations implement key objectives and cultural values, driving a culture of compliance

Woonsocket, Ri, Us

•Delivered enterprise capabilities to build member profile, preferences, privacy, and consent (PPC) under Digital Health Cloud Organization, supporting multiple trains•Partnered with CVS and Aetna Business stakeholders in driving alignment to Product Vision and Digital Strategy

Us

Senior IT Program Manager / Director IT Projects – January 2017 – November 2019• Directed IT Delivery of various programs under Intervention & Prevention Portfolio (approx. $10M), specifically the Provider and EAP platforms, new acquisitions and integration of various providers such as DaVita Medical Group, JMH, and Providence Health Client Integrations.• Partnered with Business and Product Leads to help them build roadmaps each year, prioritizing work in the portfolio, and bringing enterprise / program architects and other technology partners to deliver roadmap initiatives.• Managed yearly budgets, helping teams to align with appropriate CAPEX/OPEX funding, and reviewing generated forecast to validate alignment to budget cycles.• Reviewed monthly portfolio health and finance with leadership team.• Led organizational initiatives, such as implementing AGILE framework, DevOps Model, and guiding product team to adapt to AHA Product roadmap tool, implementing Value Stream Management (VSM) model for Product teams.• Ensured appropriate SOW / ISA is in place for engaging inter-segment teams, external partners, and vendors.• Mentored and guided teams, established goals, helped implement organizational objectives such as rolling AGILE and DevOps model.IT Program Manager, February 2012 – December 2016• Managed multiple implementations and deliveries for ICD 10 for E&I, M&R Business Segments (~$30M), one of the biggest program implementations for UHG.• Managed overall delivery with diverse global teams.• Promoted to Director, IT Projects (Senior Program Manager).

Hartford, Connecticut, Us

• Managed IT Delivery of a series of ICD10 Implementations under Network & Provider Organization-Crosswalk / Code Set Maintenance, Medical Pricing, and MS-DRG Grouper.• Managed IT delivery of one of Aetna’s key initiatives in migrating vendors to their Strategic Platform on member eligibility, claims, benefits and other functional areas to adapt to standard EDI 5010 formats.• Partnered with external vendors, such as Ingenix (part of Optum), Burgess, A.C.N. / Optum, Orthonet, CareCore, ASH, ATA and TRIAD, DDD on IT Delivery.• Provided weekly updates on Program Health and finances to leadership team.• Managed overall Program-level risks / issues / decisions / change management.

Hartford, Ct, Us

• Leader and single point of contact to CIO & VP in Retirements Line of Business (LoB). Managed overall IT Delivery of Cognizant engagements, and delivered various programs / projects under this portfolio.• Led the effort in implementing Managed Service Model (MSM) where applications can be managed much more efficient with major cost reduction and better resource utilization – 5-year ROI was $6M, Productivity Improvement 10% first 3 years and 5% next 2 years.• Managed relationship with The Hartford vendor management team and helped implement contracts on new initiatives.• Managed team members career-building, goal-setting and year-end appraisals.

Master Of Computer Applications - Mca, Computer Science

Master Of Computer Applications - Mca, Computer Science

Masters, Computer Applications

Bachelor Of Science (B.Sc.), Mathematics