Area Sales Manager
CurrentCurrently handling sales and operations as an area sales manager for GIVA handling 18 EBO's with annual turnover of 40 cr and having 100+ staff reporting under. Dealing with Fine silver jewellery, Gold and Lab grown diamonds etc.,Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence. • Devising & effectuating competitive selling programs/ strategies to improve the product awareness and enhance business growth. Monitoring competitor activities for providing valuable inputs to fine-tune selling & marketing strategies. • Maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving delivery & service quality norms. Assessing the customer feedback, evaluating the areas of improvements and providing feedback on further improvements for future • Complete team management in terms of daily Rota planning, complete year Target planning, daily work assignments, delegation of different responsibilities for a smooth day open to end operation. Periodic trainings and coaching the team in terms of product knowledge and customer service. Organizing engagement activities periodically and keep the motivation level high in store. • Responsible for Sales and bottom-line profits of the store Maximizing customer satisfaction matrices by providing pre & post sale assistance and achieving delivery and quality norms, managing store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. • Team management and Recruit, train, evaluate and counsel store employees Maintain, encourage and possess 'Ownership mentality' at the work place.