• Attend call from customer 50% complete remotely • Installation windows Operating system with supporting software • Configuring & Troubleshooting mail client (Outlook).• Barcode and LaserJet printer installation and troubleshoot problems.• Windows server 2016 user configuration and maintain Active directory• Assign calls to engineer then follow to complete service call • Barcode printer installation and set barcode sticker print• Configuring clients with domain like Windows XP, and Win 7 Professional & Enterprise, Windows 8.1, Windows 10• Co ordinate with software team for resolve hospital management software problems• Worked hands on with Escan antivirus and Escan antivirus console on server & client end• Firewall configuration • Monitoring WAN and LAN links with monitoring tools like and MRTG Graph• Handling users call and desktop, Laptop troubleshooting.• Network connectivity and configure small network.

• Attend call from customer 50% complete remotely • Installation of Operating system with software • Configuring & Troubleshooting mail client (Outlook).• Barcode printer installation and troubleshoot problems.• Network connectivity and configure small network.

• Assign calls to engineer then follow to complete service call • Installation of Operating system with software• Worked hands on with Kaspersky antivirus and Kaspersky internet security • Configuring & Troubleshooting mail client (Outlook).• Barcode printer installation and troubleshoot problems.• Network connectivity and configure small network.

• Windows server 2012r2 user configuration and maintain Active directory• Configuring clients with domain like Windows XP, and Win 7 Professional & Enterprise, Windows 8.1,Windows 10• Worked hands on with Symantec antivirus • Configure SAP GUI front end• Periodic monitor with Symantec antivirus • Configuring and Troubleshooting mail client (Outlook & POP3).• Configure local and sharing printer• Configure router and network switch

• Windows server 2003 user configuration and maintain Active directory• Responsible for troubleshooting hardware related problems inDesktops, Laptops, and Printers.• Configuring clients with domain like Windows 98, 2000, XP, and Windows 7 Professional & Enterprise, Windows 8.• Installation of Operating system & other software’s.• Worked hands on with SYMANTEC Antivirus corporate edition 11 and Symantec System console on server & client end• Having knowledge on Data Backup & also performed Data backup activity.• Configuring & Troubleshooting mail client (Outlook, TSC).• Monitoring WAN and LAN links with monitoring tools like and MRTG Graph• Handling users call and desktop, Laptop troubleshooting.• Configure and Troubleshooting wireless Motorola access point, barcode scanner (Motorola)

• Windows server 2003 user configuration and maintain Active directory• Responsible for troubleshooting hardware related problems inDesktops, Laptops, and Printers.• Configuring clients with domain like Windows 98, 2000, XP, and Windows 7 Professional & Enterprise, Windows 8.• Installation of Operating system & other software’s.• Worked hands on with SYMANTEC Antivirus corporate edition 11 and Symantec System console on server & client end• Having knowledge on Data Backup & also performed Data backup activity.• Configuring & Troubleshooting mail client (Outlook, TSC).• Monitoring WAN and LAN links with monitoring tools like and MRTG Graph• Handling users call and desktop, Laptop troubleshooting.• Configure and Troubleshooting wireless Motorola access point, barcode

• Printer troubleshooting and installation.• Configuring Windows XP & 2000 Professional • Generating technical Documents monthly wise, consolidate call reports to provide periodic call statistics reports • Configuring and Troubleshooting the Network Printers related problem• Preventive and corrective maintenance of user system on regular basis.• LAN Installation and Set-up.