Ram S. Email & Phone Number

•Salesforce Functional Test Lead with an in-depth understanding of various testing life cycles.• Expertise in bug reporting & tracking process using test management tools like TCS ALM & JIRA.• Have knowledge in Lightning experience, Custom Objects/Tabs, Roles/Profiles, Permission Sets, Sharing Rules, Validation Rules, Page Layouts, Record types, Reports and Dashboards, etc.• Basic knowledge of Triggers and Apex Class.• Experience in Sanity, Functional, System, Smoke, Integration and Regression testing.• Well versed with Test Documentation (Test Strategy, Test Plan , Test Scenarios, Test Cases, Test Data and Defect Report).• Well acquainted with Software Test Life Cycle(STLC) and Defect Life Cycle.• Hands on experience in Web Services Testing using POSTMAN.• Experience in working both Agile and waterfall methodologies.• Possess Basic Knowledge on Automation tool Selenium.• Exposure in writing queries in PostgreSQL.• Experience in providing support to users during system testing and also Root Cause analysis.• Team player and ability to address multiple priorities in an extremely fast-paced environment.• Experience in leading a testing team, assigning and tracking tasks provided to team members.• Strong interpersonal skills and ability to work both independently or as part of team.

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  Salesforce Qa

  Tata Consultancy Services

  Apr 2016 - Present - Kolkata, West Bengal, India