Ram Thapa Email & Phone Number

Kathmandu, Np

Kathmandu, Bāgmatī, Nepal

In my role as a Cargo & Ground Operations Officer at Turkish Airlines, I was responsible for overseeing all aspects of cargo handling and ground operations at Tribhuvan International Airport in Kathmandu, Nepal. I ensured the smooth and timely loading and unloading of cargo, adhering to strict safety regulations. By implementing streamlined processes, I was able to enhance operational efficiency and contribute to the overall success of the airline.

Kathmandu, Bāgmatī, Nepal

• Managed load control operations as a Ramp officer at Nepal Airlines Corporation, ensuring efficient and timely flight departures.• Collaborated with team members to optimize aircraft weight distribution for safe and smooth flights.• Implemented customer service strategies to enhance passenger experience and satisfaction.• Utilized strong communication skills to address customer inquiries and resolve issues promptly.

Kathmandu, Bāgmatī, Nepal

Oversaw ground operations and coordination aircraft turnaround activities to ensure on-time departures and arrivals.Conducted pre-shift briefings to communicate operational priotities, safety procedures, and workflow assigments.Implemented and enforced company policies, protocols, and regulatory requriements to maintain compliance and safety standard.Coordinated with airlines crew, ground staff, and toher stakeholders to resolve operational issues and minimize disruption.Collaborated with airthorities and service providers to coordinate resources and support efficient ramp operations.Contributed to continuous improvement initiative, identifying areas for efficiency gains and implementing process enhancement.

Advance Diploma Level 2, Aviation Environment

Higher Secondary Education, Science, 2.69

Bachelor, Business Studies