• Serving as the company's Chief Customer Support Executive.• Maintaining customer relations (B2C & B2B).• Identifying and assessing customers’ needs to achieve satisfaction.• Building sustainable relationships of trust through open and interactive communication.• Handling complaints and queries (from customers and staff).• Developing feedback or complaints procedures for customers to use.

• Promoted language development skills through reading and storytelling.• Worked with parents to develop and implement discipline programs to promote positive behavior.• Engaged in after-school activities including sport practice and homework.• Organized activities that enhanced children’s physical, emotional and social well-being.• Made healthy snacks and meals for 5 children.• Closely monitored children's play activities to verify safety.• Helped children complete homework assignments and school projects

• Educated clients about products and self-maintenance for healthy skin.• Advised customers on proper treatment of dry and damaged hair.• Introduced alternative hair therapies involving natural herbs.• Expanded client base by 50% through direct referrals.

• Developed program to work with students and increase interest in higher learning• Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.• Taught 6 periods of Tamil for grades 6 through 10 each day.• Established clear objectives for all lessons, units and projects.• Chaperoned at least 5 drama, public speaking events and activities each year.• Coordinated with the Principal to address discipline issues.

• Set up lesson materials, bulletin board displays and demonstrations.• Supervised an average of 200 students in classrooms across different grades.• Administered and graded tests and assignments to evaluate students' progress.• Prepared daily lesson plans for activities.• Established positive rapport with all students and parents through home calls and the Parent Teacher Club.• Attended 2 staff meetings each month and served on the School Teacher's Committee.• Chaperoned multiple dramas, essay events and school exhibitions.

• Worked with other teachers and administrators to evaluate and revise elementary school programs.• Met regularly with parents and guardians to discuss children's progress.• Fostered team collaboration between students through group projects.• Selected age-appropriate stories and read them aloud during daily story time.• Instructed up to 30 students individually and in groups.