Quality Manager & Sepg Member
Distinction of creating, implementing and reviewing various processes such as: Project database containing project plans, best practices, learnings etc/ Training material collation segregated as Process, Organizational, Technical and General/ Tools (internal & external) and Reusable components.Actively involved in writing various processes and procedures while the organization moved from Level 2 to Level 3 and then to level 5 and reviewed the same when written by other team members.Proficient in defining the metrics for the organization and imparting trainings on the same to the team members across all levels – middle / senior management.Successfully formed mini teams and defined the tasks and monitored the samePrepared and generated the Baseline report / Trend analysis in close co-ordination with the top management, thereby defining the yearly organisational targets.Assisted the organisation in the understanding of processes and creating the QMS on intranet.Entrusted with the responsibility of imparting : * Organisational level trainings in the areas of project management, configuration management, testing methodology, metrics & capability baseline report understanding, etc.* Induction training with focus on NPI Quality Management System.* QMS usage and contentInvolved in * internal assessment based on CBAIPI guidelines, 2000 for CMM level 2,* ATM for CMM level 3 in the year 2001,* ATM for CMM level 5 in the year 2003. Successfully conducted quality audits on support groups on a quarterly/half yearly basis and submitted reports suggesting improvements.