Ramadan Ibrahim Email & Phone Number

Dubai, UAE, AE

• Establish Sharaf DG’s innovation incubator (Sharaf DG Lab). The lab tackled business problems and enabled it to achieve its commercial goals using innovative technologies with a startup mentality. This helped pivot the.
• Increase revenues 40X over 3 years by developing and operating the eCommerce & Omni-Channel headless technology stack across UAE, Qatar, Bahrain, Oman, Egypt, and Saudi Arabia. Stack consisted of separate CMS, PIM.
• Define the strategy and technology for the marketplace program within Sharaf DG. Introducing a new exponential income stream and help position Sharaf DG as one of the leading marketplace players in the region.
• Supervise the fastest Mirakl marketplace implementation worldwide, and enable Sharaf DG to become the first omni-channel marketplace in the region through leveraging retail as a service - RaaS
• Digitize the floor sales staff operations by introducing an in-store platform to help with product discovery, training, clienteling, order fulfillment, and more. This has resulted in increase of 30% of consumers.
• Establish the low-code strategy within the enterprise and help speed up technology enablement for internal and external use

Dubai, AE

Norq is an enterprise and consumer mobile solutions provider in the GCC. A local partner for HighJump's Warehouse Management Software (WMS), and the company behind the mobile retail solution Shopex with more than 300K users in the region.Shopex: "Connects consumers with every local store to find the right product, at the right price, and at the right.

Cairo, EG

• Head the presales department and manages the planning, development, delivery, and support of all IT projects and solutions. Took a major part in the development and deployment of the Saudi Electronic Company’s (SEC).
• Handle all presales activities (responding to RFPs, costing, technical POCs…)
• Formulated some leads into solid accounts
• Lead consultant for all technical issues, team leader for 5
• Responsible for the hiring of technical staff
• Project management for outsourced consultancy services

Riyadh, Riyadh, SA

• Head of the Microsoft technologies department and the lead integration consultant
• Integration consultation and technical implementation using Microsoft tools (SharePoint, BizTalk, ASP.NET, Web Services, C#, VB.NET)
• Technical lead, leading a team of four. Responsible for hiring of all technical staff
• Implementing EAI, CMS and internal projects
• Prepare and manage project implementation plans
• Work on proposals, RFPs and technical offers

Dubai, AE

• Product owner and development manager for multiple products
• Development Manager of SEDCO's Queuing and Digital Signage System (Infotrix)
• Technical sales: Study market and compare product features to compete with other vendors
• Infotrix has become one of the leading queuing systems in the MENA region (ANB, SABB, Cairo Bank, Dubai Islamic Bank, STC, MTC, Zain, Bank of Alexandria, Amlak…)
• Collect and analyze region-specific requirements
• Prepare and conduct product demos and training in the MENA region

Dubai, AE

• One of the technical team leaders for SEDCO's News Management System (Fileworx: A home-made customizable EMS system that can be tailored to implement any business need) and Infotrix (Digital signage and queuing.
• In charge of mainly the client tier (architecture and solution design)
• Follow up implementation plans and supervise change management. Lead a team of 3
• Develop custom solutions, external and internal
• Site implementations and training in the GCC