Ramadhika Halim Nurbed Email & Phone Number

Jakarta, Indonesia

Head Office

- Analyze and evaluation of existing business processes to identify areas for improvement and business operations- Identified business requirements, outlining problems, and proposing solutions for operational or technical and decision-making process so in 2 years succesfully Go-Live morethan 20 moduls.- Lead design, planning, and execution of process analysis initiatives to enhance efficiency- Conduct software quality assurance testing to ensure system reliability and performance.- Monitor and evaluate system performance post-implementation to ensure objectives.- Provide training and support to end-users on new systems and processes.

Head Office

- Developed, interpreted, and implemented QA standards in line with established procedures to industry best practices and regulatory requirements.- Conducted comprehensive quality checks on programs post-repair and testing phases, guaranteeing the integrity and reliability of the software.- Documented all audit outcomes, including statistical data on program quality, providing valuable insights for process improvement and decision-making.- Continuously monitored and mitigate risks that could impact business processes, implementing necessary adjustments to ensure ongoing quality and stability.- Analysed software systems to ensure they align seamlessly with business processes, optimizing functionality and efficiency to meet organizational objectives.

Bandung, West Java, Indonesia

As a head of bureau have the responsibility to coordinate with the leadership and other units, and also provide direction to staff in carrying out responsibilities in accordance with the administrative regulations.

Bandung, West Java, Indonesia

Bandung, West Java, Indonesia

Bandung, West Java, Indonesia

- Collaborated with a team to complete the bookmaking project "Basic Information and Theory of Coding" using LaTeX software, fostering effective teamwork and communication.- Leveraged LaTeX software proficiency to design and compile chapters, focusing on creating visually appealing layouts that enhanced the readability and aesthetics of the content.- Actively participated in regular team meetings aimed at reviewing project progress, addressing challenges, and devising effective strategies to streamline workflows and meet project deadlines.- Assisted in the meticulous formatting, editing, and proofreading of content to maintain high standards of accuracy and consistency throughout the book

West Sumatra, Indonesia

- Executed supervisor instructions diligently, including tasks such as Indihome installation and network migration, ensuring adherence to company standards and customer satisfaction.- Engaged directly with customers to address inquiries, provide assistance, and ensure a seamless Indihome experience, fostering positive relationships and enhancing customer satisfaction.- Collaborated effectively with team members and supervisors to coordinate tasks, troubleshoot issues, and deliver high-quality service to customers.- Demonstrated strong communication and interpersonal skills while interacting with customers, ensuring clear understanding and resolution of concerns related to Indihome services.