•Over two decades of overall professional experience•Data engineering, Service Delivery, Quality Assurance roles•Experience in building SMART goals in-line with functional OKRs, KPIs and SLAs•End to end SDLC, Data delivery projects (refined / DAAS), Pharma domain (Application support / ISO)•Explore automation oppurtunities, manage HITL teams, aim higher project margins•RCA and CAPA reviews to build CI environment, arrive at win-win situations in times of trade offs•Timely assessment of functional tool/applications to ease data analytics and reporting•Process reviews, retrospective meetings, internal and external ISO audits ( QMS, ISMS, SOC audits)•Experience in client management and CXO level interactions•People manager with solution oriented, critical thinking and strong leadership skills•Risk assessment and mitigation plan of actions to minimize project risks•Experience in building, managing and lead globally dispersed teams and staff •Jira, TFS and project management tools implementation experience
Listed skills include Six Sigma Green Belt, Quality Assurance, Team Management, It Service Management, and 44 others.