Murugan Ramaiyan Email & Phone Number

Dynamic and results-driven General Manager Sales and Service with over 33 years of experience in the automobile industry. Proven track record of driving sales growth, enhancing customer satisfaction, and leading high-performing sales teams. Adept at developing and implementing strategic sales plans, managing dealership operations, and fostering strong relationships with clients and stakeholders. Recognized for exceptional leadership, innovative marketing strategies, and a deep understanding of market trends and consumer behavior.Key Achievements: * Successfully increased annual sales revenue by 25% through targeted marketing campaigns and customer retention programs. * Led a team of 75+ sales and service professionals achieving a 30% improvement in sales performance and customer service ratings. * Implemented a comprehensive training program that reduced employee turnover by 15% and boosted overall team productivity. * Spearheaded the launch of new vehicle models, resulting in a 20% increase in market share within the first year. * Awarded “Top Sales Manager” for three consecutive years for outstanding sales achievements and leadership excellence.Core Competencies: 1. Strategic Sales Planning 2. Team Leadership & Development 3. Customer Relationship Management (CRM) 4. Market Analysis & Trend Forecasting 5. Dealership Operations Management 6. Negotiation & Closing Skills 7. Budgeting & Financial Management 8. Innovative Marketing Strategies

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  Hindustan Institute Of Technology & Management

  Automobile