Ramakrishna Darla Email & Phone Number

India

For core applications – Group Asia and Group Lissia:• Playing vital role in implementation of Group Asia(Policy Admin System).• Playing crucial role in Migration of Core application(Group Lissia to Group Asia).• Driving & Ensuring the delivery of projects as per the project time lines.• Support in application integration, SIT and UAT.• Development of different areas of Traditional Insurance Products, Unit Testing Reports • Worked in successful Implementation of 3 phases • Worked on complex logical Business solutions like Reinsurance, Paid up, Surrenders and Claims, etc... • Development of different areas of Traditional and Non-traditional Insurance Products, Unit Testing Reports. • Gather requirements from users and identify the gaps in system • Provide technical solution to the users requirements• Fix production issues and prepare release cut• Development of different change requests • Production support and overnight batch support• Monitor, assign and fix incidents assigned to the support group using ServiceNow and Jira tools• Worked on various investment and contribution products• Prepare reports on the incidents and the team activities and present to clients and internal management

Gurgaon, Haryana, India

Worked as project manager and business analyst for core applications – Life Asia and Group Lissia:▪ Ensure smooth application functioning and support for business operationso Assist stakeholders on application functionalities and flowo Define and monitor critical check points to avoid issues and deviation o Resolve production issues with proper RCA and fixes▪ Timely implementation of projects as per organization strategic goalso Develop project management plan and align teams for project life cycle managemento Assist business analyst and users on feasibility, integration dependencies, scope finalization and documentationo Guide application development team on defining or deciding technical approacho Support in application integration, SIT and UATo Closely monitor and control progress, stakeholder engagement and resolve issueso Ensuring the quality of delivery and support with stipulated SLAso Responsible for END to END project deliverables and support Started as a project manager and business analyst for projects of non-core applications:▪ Liaison among stakeholders for requirement elicitation▪ Requirement and process analysis to identify gaps, impact and risks to design a long term sustainable solution▪ Create functional specification (FS) document to convert user requirement into functional & technical specification and ensure scope is clearly defined, agreed and signed off▪ Conduct FS walk-through session for application development team and verify prototypes ▪ Engage with SIT team for making test case scenarios to ensure error free implementation of requirements▪ Responsible for END to END project deliverables and support

Gurgaon, Haryana, India

Managed Core application’s developments and support in Lissia, Group Lissia.Played vital role and setup and implementation for Launching new products in Lissia & Group Lissia.Worked in various projects like Charge rectification, Revenue assurance and data migration projects.Preparing/reviewing documentation of BRS, SRS and other technical understanding.Prepared Documents for Lissia & Group Lissia Applications.Reviewing Test Cases, Release Notes, Test BedTesting on UAT, SIT and Production environmentGathering, analyzing, documenting business requirement and functional requirementsReviewing Test Scenarios, Test Cases, System Testing, Regression Testing, maintaining Traceability MatrixCreating/Rectifying the Life insurance product set-up in Lissia (Policy Administration System)Developing new modules on Lissia for various functionality (e.g-Payment Processing, Client-Client relationships, Auto-foreclosure, Agent-Commission payout etc)Participated in preventive and routine maintenance and support tasks.Executed production releases and application service requests