• Developed and implemented plans for strategic accounts that exceeded expectations in revenue retention/growth, account profitability, and customer satisfaction.• Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others.• Pursued long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers.• Responsible for meeting sales goals and overall quality of service.• Conduct sales and marketing calls to book meetings with potential clients.• Send follow-up marketing materials and make follow-up monthly calls to establish relationships.• Call and personally visit potential, new and existing customers to facilitate new business.• Perform client presentations articulating the value proposition of product, solution, and service offerings.• Coordinate efforts to improve the customer experience at the point of sale• Maintained a high profile in the professional and business communities.• Monitored new account success by contacting customers at scheduled intervals.• Ensured customer program satisfaction