Ramakrishnan Va Email & Phone Number

Ernakulam, KL, IN

Cochin Area, India

Responsible for personal sales that generates new staffing clients for the branch.Accountable for growing revenue, gross margin, and profit of the branch business.Directing all operational aspects including distribution operations, customer service, human resources, administration and salesManaging and directing Managers and team members.Supporting client.

Bangalore

Planned, organized and directed optimum day-to-day operations.Effectively carried out the daily operations and performance of a CST Function of Managers.Implemented the overall operational process for Onboarding-Payrolling-Invoicing & collection strategies.Implemented strategies in alignment with strategic initiatives and provide a clear sense of direction.

Chennai Area, India

Managed a team of Regional and Cluster collections Managers, Collections officers across all branches.Accountable for reducing delinquency and improving recovery rates of Portfolio.Analyzed and monitored the performance and results of all models on monthly basis, and report to CCO and Collection head.Analyzed information gathered from diverse sources to.

Chennai Area, India

Managed a team of Credit Control Officers.Formulation of the company's credit policy to mitigate unnecessary risk.Reviewed credit applications and credit references to set credit limits and ensure credit worthiness.Prepared journal entries, credit notes and assisting with month end.Reviewed and reported on Aged Debtors.Managed write-offs, bad debt.

Chennai Area, India

Understand & communicate the strategic imperatives, policies and practices of the business.Meet with senior business professional to ensure strong partnerships.Collaborated with assigned clients to identify and develop true business value opportunities, understand their priorities and influence the decision on priorities, road map and timing of.

Chennai & Kerala

Responsible for collection monitoring & fixing the monthly KPI Targets for circlesAccountable for Bill Cycle wise and Bucket wise collection monitoringPracticed data analysis to identify the reasons for drop in collection performance and suggesting actions to improve collection performanceImplemented actions for improving collection efficiency at.

Kerala / Tamilnadu

Expanded and maintained the customer base of the firms debt recovery team.Built, developed and lead the Debt Recovery team to manage the firm’s debt collection service and acting for clients in debt recovery matters, dealing with bulk volume debt recovery, as well as bespoke complex collection matters for companies and individuals.Ensured that bad debt.

Kerala

Accountable for the entire credit granting and analysis process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of collecting all receivables and minimizing bad debt losses.Developed new strategies for customer.

Kerala

Understood customer needs and developed plans to address themIdentified key staff in client companies to cultivate profitable relationshipsResolved customer complaints quickly and effectivelyForwarded upselling and cross-selling opportunities to the sales teamPromoted high-quality sales, supply and customer service processesMaintained administrative.

Oversee workers who respond to customer inquiries. Facilitated incoming phone calls and electronic messages from customers.Ensured employees know how to respond to what is being asked and do so in a manner that puts the company in a good light.

Executive Management / Leadership

Executive Development Program, Leadership Management

Master Of Business Administration - Mba, Telecom Management

Activities and Societies: Guest Faculty

Bcom, Business/Commerce, General

Activities and Societies: Organizing events, compering

Diploma In Systems Management, Sw Development