Led Global Delivery of ERP (SAP, Oracle), Infrastructure & Cloud Engagements Managed the execution of ERP, Infrastructure, and cloud-based projects across multiple geographies, ensuring successful delivery within scope, budget, and deadlines. Established and maintained project governance frameworks to monitor performance, mitigate risks, and enhance client satisfaction throughout the project lifecycle. Implemented continuous improvements and scalable solutions by incorporating client feedback and industry best practices.  Executed Digital transformation projects across Infrastructure and Enterprise ServicesManaged Client Engagement and Relationship Building Directed client engagement strategies from initial discovery sessions to post-implementation, ensuring all client expectations were met or exceeded. Cultivated long-term, trust-based client relationships through regular interactions and strategic account management, delivering measurable results. Acted as the primary escalation point, addressing and resolving issues swiftly to maintain client trust and confidence.Developed and Scaled Practice Creation & Development Led the creation and expansion of new practice areas by identifying emerging technologies, market trends, and client demands in ERP and cloud spaces. Established frameworks for building high-performing teams, promoted knowledge-sharing initiatives, and fostered talent development to drive practice growth.Designed and Implemented Automation Solutions Spearheaded the design and deployment of automation strategies to streamline project delivery processes, reduce operational costs, and improve overall efficiency. Partnered with technical and operational teams to identify and implement automation opportunities in ERP/cloud deployments, optimizing workflows and minimizing manual efforts.

Engagement Management, Practice creation & Development, Service Delivery,Cloud technologies expertise in the areas of choice, design, process definition, implementation and service automation, Service strategy design Managed global client programs and established best practices in service delivery. Spearheaded practice creation and development, strengthening market position. Provided expertise in cloud technologies, focusing on choice, design, process definition, and implementation. Designed and implemented service strategy, aligning with organizational objectives. Enhanced operational efficiency through effective service automation initiatives. Mentored teams, fostering professional development and knowledge sharing.

 Drove business development efforts, expanding the client base and service offerings. Established and led practice creation initiatives, increasing market competitiveness. Designed service strategies that aligned with client expectations and business goals. Developed key partnerships with technology providers, enhancing service capabilities.

 Managed large portfolios, ensuring successful delivery of cloud infrastructure projects. Coordinated cross-functional teams to optimize project execution and client satisfaction. Implemented risk management strategies to mitigate project challenges effectively.

 Oversaw delivery of multiple cloud infrastructure projects, ensuring timely and quality outcomes. Developed project management frameworks to enhance efficiency & stakeholder communication. Conducted post-implementation reviews, driving lessons learned into future projects.

 Managed project delivery, ensuring adherence to timelines, budgets, and quality standards. Collaborated with clients to define project scopes and objectives, aligning with business needs. Facilitated project team meetings to foster collaboration and accountability.

 Provided technical consulting for infrastructure projects, delivering expert recommendations. Assisted in the design and implementation of cloud solutions, enhancing client operations. Conducted training sessions for teams on best practices in infrastructure management.