Raman Deep Email & Phone Number

Canada

Inbound and Outbound calling Technical SupportProblem SolvingAddress Software and Hardware Issues Manage dataIdentified issues and solutions to eliminate backlog and maximize workflows.Listened to customer requests and specifications and made suggestions to appropriately fulfill needs. Delivered fast and friendly service to handle questions and service complaints.

India

● Followed up with customers to offer additional support and check resolution satisfaction. ● Documented, researched and resolved customer service issues.● Handled customer inquiries, payments and service requests.● Delivered fast and friendly service to handle questions and service complaints.● Informed customers of promotions and special offers to increase sales● Anticipated needs and resolved problems to keep customers happy.● Answered inbound calls to handle various… Show more ● Followed up with customers to offer additional support and check resolution satisfaction. ● Documented, researched and resolved customer service issues.● Handled customer inquiries, payments and service requests.● Delivered fast and friendly service to handle questions and service complaints.● Informed customers of promotions and special offers to increase sales● Anticipated needs and resolved problems to keep customers happy.● Answered inbound calls to handle various concerns, set appointments and close sales. ● Followed best practices in inventory management to maximize stock availability.● Organized documentation for new sales, warranties and service program sign-ups.● Met personal, team and company goals in customer service environment.● Enhanced customer satisfaction with fast, knowledgeable service.● Managed customer calls efficiently in fast-paced call center environments Show less