Raman Deep Singh Email and Phone Number

- Supervision UI/UX Design and Development of Official Website Victorsport.in- Customer Query handling over mails & call.- Website Inventory control through CMS- Coordination with the warehouse team for the dispatching of goods and inventory reconcile.- MIS Report creation.- Supervise studio images & process those till it lives on the website.- Manage Digital Marketing campaigns.- Social Media Optimization. - Close interaction between the logistics team for speedup & error-free dispatching process.- Work distribution to the team. - Day to Day operations handling.- Advertising on affiliate site & Google for lead generation & sales increment- Provided troubleshooting help for quick-fix situations so IT wasn’t overloaded with help requests.- Maintained backup systems to prevent data loss and speed up data access- Provided input about the software and hardware options that would stay within budget.- Managed information technology resources for business.- Accessing the customer feedback, evaluating areas of improvements & providing critical feedback to the management on improvements and achieving higher customer satisfaction metrics- Managed information technology resources for business.

- Had Serviced the Govt., Pvt. and PSU’s client like EIL, MMTC, NDMC, SDMC, Power Grid, Airport Authority of India, etc.- Had planned and supervise the Event / Carnival done for GNIDA for their 25th Silver Jubilee Carnival with the help of Vice president.- Active role in the tendering / pitching process of PSU & Govt. clients.- I had to handle a team of 5 persons. - File Maintaining & Record keeping of bills & tender files.- Completing the client's need in a short frame of time.- Scheduling meetings with clients and vendor with VP (Vice-President)- Provided input about the software and hardware options that would stay within budget.- Handled tech support issues personally for top-level clients.- Maintained and updated all details of service agreements with clients.- Mapping clients’ requirements and coordinating, developing, and implementing the process in line with guidelines.- Efficaciously working towards ensuring that the: - Control functions are accurately completed with the agreed client SLA. - The team operates effectively & efficiently through appropriate task allocation & the process meets the client SLA day on day.

- Online & Offline chat.- Customer Query handling.- Website Inventory control through ERP Software.- Coordination with the vendor & clients through mail & chat.- MIS Report creation.- Had created procedures for studio images & process those till it lives on the website.- Active team member with the content writer for Digital Marketing campaigns.- Website order & dispatch handling (logistics).- Part of VM (Visual Merchandiser) Team.- I had handled the affiliate's account - Amazon, Myntra, Jabong, Yebhi, Snapdeal.- Manage the backup systems to ensure no loss of critical data.- Analyzed random collection of results for quality checks- Provided input about the software and hardware options that would stay within budget.- Provided troubleshooting help for quick-fix situations so IT wasn’t overloaded with help requests.