Raman Kumar Tiwari

Raman Kumar Tiwari Email and Phone Number

Customer Support Specialist @ Maxicus
Vadodara, GJ, IN
Raman Kumar Tiwari's Location
Vadodara, Gujarat, India, India
About Raman Kumar Tiwari

Raman Kumar Tiwari is a Customer Support Specialist at Maxicus.

Raman Kumar Tiwari's Current Company Details
Maxicus

Maxicus

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Customer Support Specialist
Vadodara, GJ, IN
Website:
maxicus.com
Employees:
1465
Raman Kumar Tiwari Work Experience Details
  • Maxicus
    Customer Support Specialist
    Maxicus
    Vadodara, Gj, In
  • Concentrix
    Representative
    Concentrix May 2024 - Present
    Vadodara, Gujarat, India
    Customer Assistance: Providing timely and accurate information to customers regarding products or services.Issue Resolution: Addressing customer complaints, troubleshooting problems, and finding solutions.Communication: Interacting with customers via phone, email, chat, or in person with professionalism and empathy.Documentation: Recording details of customer interactions and transactions for future reference.Product Knowledge: Maintaining a deep understanding of the company's offerings to effectively answer queries.Problem Solving: Using critical thinking and problem-solving skills to handle complex customer issues.Team Collaboration: Working with other departments to escalate and resolve customer concerns that require additional expertise.Customer support executives play a crucial role in maintaining customer satisfaction and loyalty by ensuring positive interactions and efficient problem resolution. They should possess excellent communication skills, patience, empathy, and a customer-centric approach to their work.Don't share sensitive info. Chats may be reviewed and used to train our models. Learn more
  • Maxicus
    Customer Support Executive
    Maxicus Dec 2023 - May 2024
    Vadodara, Gujarat, India

Raman Kumar Tiwari Education Details

Frequently Asked Questions about Raman Kumar Tiwari

What company does Raman Kumar Tiwari work for?

Raman Kumar Tiwari works for Maxicus

What is Raman Kumar Tiwari's role at the current company?

Raman Kumar Tiwari's current role is Customer Support Specialist.

What schools did Raman Kumar Tiwari attend?

Raman Kumar Tiwari attended L.n. Mishra College Of Business Management, Muzaffarpur, Babasaheb Bhimrao Ambedkar Bihar University.

Who are Raman Kumar Tiwari's colleagues?

Raman Kumar Tiwari's colleagues are Manish Kumar, Himanshi Gupta, Rahul Thakur, Pratham Kumar Dodiya, Swetashree Das, Bhumika Nigam, Preeti Yaduvanshi.

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