Ramanand Kulkarni

Ramanand Kulkarni Email and Phone Number

Associate Vice President - Inside Sales and Engagement @ Benow
Mumbai, MH, IN
Ramanand Kulkarni's Location
Mumbai, Maharashtra, India, India
About Ramanand Kulkarni

Seasoned professional with 20+ years in tele-calling, sales,and marketing operations. Expert in strategic sales plansthat drive growth, optimize revenue, and enhancecustomer experiences. Skilled in team management, marketopportunity identification, and performance improvementthrough innovative training and mentoring. Experienced inmanaging digital channel partnerships to drive businessgrowth. Committed to enhancing operational efficiency andachieving goals.Key Achievements.1. Increased per caller productivity by 23% from 3.47cr to4.27cr in a team of 40 members.2. Expanded incentive qualifiers from 2 to 14 in team of 40i.e by 600%3. Enhanced motor online lead conversions from 6% to8.5%.4. Grew home business from 9 lakh/month to 1.2cr. i.e. 10xgrowth.5. Increased motor monthly business from 1.8cr to 2.83cr.6. Boosted cross-sell productivity from 27k to 1.25 lakhs.7. Improved motor renewal conversion from 40% to 53%,8. online renewals from 55% to 61%, and banca healthrenewals from 30% to 61%.Contact - 9930266184Email - kulkarni.ramanand@gmail.com

Ramanand Kulkarni's Current Company Details
Benow

Benow

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Associate Vice President - Inside Sales and Engagement
Mumbai, MH, IN
Website:
benow.in
Employees:
155
Ramanand Kulkarni Work Experience Details
  • Benow
    Associate Vice President - Inside Sales And Engagement
    Benow
    Mumbai, Mh, In
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  • Benow
    Associate Vice President - Inside Sales & Engagement
    Benow Oct 2023 - Present
    Mumbai, Maharashtra, India
    - Aligned outbound and inbound teams with organizationalgoals by defining clear and measurable Key Result Areas(KRAs).- Set ambitious yet achievable targets for telecallers and teamleaders to drive productivity and optimize performance.- Conducted regular assessment of targets based on markettrends and business needs.- Utilized data analysis tools to extract meaningful insightsfrom call performance, customer interactions, and sales data.- Formulated data-driven strategies to optimize teamperformance and enhance efficiency.- Provided ongoing support and guidance to foster acollaborative and performance-driven work environment.- Conducted regular feedback sessions and implemented improvement plans to enhance individual and team performance.- Developed accurate forecasts by analyzing historical data,market trends, and budgeted figures.- Monitored actual performance against forecasts, identifyingareas for improvement and implementing corrective measures.- Conducted periodic performance reviews, assessingtelecallers and Team Leaders against established KRAs andtargets.- Recognized top performers and implemented performanceimprovement plans for underperforming staff.- Executed targeted training sessions to address identifiedneeds and enhance the overall skill set of the team.
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  • Hdfc Ergo General Insurance
    Senior Manager - Customer Experience Management
    Hdfc Ergo General Insurance Jun 2020 - Nov 2023
    Bhandup
    Managed and nurtured relationships with digital channel partners to drive business growth. Strategically motivated partners to achieve and exceed sales targets, resulting in significant business expansion.Managed Online New Business Project and achieving targets.Managed PAN India Online Motor and Home New Business.Handled Online Health and Online Travel
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  • Hdfc Ergo General Insurance
    Manager - Customer Experience Management
    Hdfc Ergo General Insurance Aug 2016 - Jun 2020
    Awarded as “Leader of the Quarter” for Jul’19-Sept’19Handling Cross Sell Project with positive incremental business numbers.
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  • Hdfc Ergo General Insurance
    Assistant Manager - Customer Experience Management
    Hdfc Ergo General Insurance Jan 2012 - Aug 2016
    Andheri East
    Handled Renewal project with a team of 60 peopleHandled Motor & Health Insurance - Bancassurance Renewal project with consistent 53% of conversionHandled Online Motor & Health renewals with increasing trend- with 61% of conversions.
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  • Hdfc Ergo General Insurance
    Team Leader - Customer Experience Management
    Hdfc Ergo General Insurance Jul 2009 - Jan 2012
    Andheri East
    Handled Health Insurance - Bancassurance Verification project of 30 seats wherein leads generated by HDFC Bank were verified by my team.
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Ramanand Kulkarni Education Details

Frequently Asked Questions about Ramanand Kulkarni

What company does Ramanand Kulkarni work for?

Ramanand Kulkarni works for Benow

What is Ramanand Kulkarni's role at the current company?

Ramanand Kulkarni's current role is Associate Vice President - Inside Sales and Engagement.

What schools did Ramanand Kulkarni attend?

Ramanand Kulkarni attended Ibms, University Of Mumbai.

Who are Ramanand Kulkarni's colleagues?

Ramanand Kulkarni's colleagues are Priyanka Gupta, Tabrez Mirza, Pallvi Khanna, Arnav Sharma, Jitendra Dave, Sanjay Singh, Nivedha Venkat.

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