Arvind Ramanathan Email & Phone Number

Lemont, Il, Us

- Responsible for the development, management & support of all IT business solutions, related infrastructure & services across the Advanced Photon Source(APS) at the Argonne National Laboratory.- Lead the software development, system architecture, process management, infrastructure and technology integration efforts to develop best in class solutions across the APS.- Oversee the development of technology strategy road-map outlining key technology directions, decisions, benchmarks and metrics and provide leadership in developing strategic milestones.- Establishing governance processes to develop data quality initiatives and meta-data management capabilities.- Evaluate & identify synergies by re-aligning system capacities & developing improved efficiencies & cost reduction by planning and managing infrastructure/architectural improvements.- Direct the efforts of teams of technology professionals in solution development and deliver project oversight, architectural reviews, and by managing systems & quality processes.- Manage & develop budget for capital & operational expenditure for the group and identifying future technologies & investing & training staff in next generation solutions & systems.

Chicago, Il, Us

- Led the development, deployment & support of all IT products & services at the Graham School of Continuing Liberal & Professional Studies at the University of Chicago.- Developed, directed and oversaw the development & implementation of the technology road map outlining key technology directions, decisions, benchmarks and metrics.- Ensured technology infrastructure, web & mobile properties were functioning optimally for the school.- Led efforts to support a cross-section of the university’s teaching, learning & educational needs vis-à-vis technology tools related to learning spaces, media classrooms, labs & online classrooms.- Managed team of specialists to deliver services & support synchronous, asynchronous & hybrid learning solutions.- Led the functional design & specification management for student & course tracking systems and deploy to AWS cloud.- Drove and assisted the implementation of University student academic information systems that integrate with student registration, payment, residential, tuition & registrar gateway systems.- Established & maintained appropriate internal, inter-institutional & vendor relationships.- Identified & developed appropriate disaster recovery standards & protocol for critical systems & developed key disaster recovery testing protocols.- Directed & established service level agreements with vendor & downstream systems & synchronized key performance metrics.- Worked closely with key technology leadership teams across to University to identify needs, set priorities, define projects, and deliver services related to the academic mission of the institution.- Worked with senior school leadership to develop dashboards and Key Performance Indicator benchmarks for programs and applications.

Glenview, Il, Us

The American College of Chest Physicians is the global leader in advancing best patient outcomes through innovative chest medicine education, clinical research, and team-based care. My role involves:- I led and oversaw the planning, management & implementation of all ACCP infrastructure environment components (Network, Phone, and Software Systems) and the efficient operation of production environments, and managed both internal and external systems.- Drove the implementation of enterprise CRM and Association Management Systems (AMS) and managed budgets of over $3 million.- Managed resource allocations to ensure full accountability for decisions influencing the success of enterprise association management systems, budgets and deadlines.- Developed and led the implementation of custom applications in a Software-As-A-Service(SaaS) hosted service model.- Drove the integration of the Association management System (AMS) with the organizational Learning Management toolkit (LMS), content management, event planning, cloud based financial resource management (NetSuite) and journal publishing systems.- Coordinated and mentored team of internal software developers & external vendor partners related to design, development & implementation of multiple applications fulfilling different objective functions.- Assisted in the development & maintenance of a disaster recovery plan using IaaS services and cloud based resources.- Drove data architecture design, technology planning and infrastructure initiatives to meet future growth & business requirements. - Worked with senior organization leadership to identify, implement & support cost effective solutions for future solutions.

Chicago, Il, Us

The American Society for Clinical Pathology is the largest global organization that provides continuing education, global health initiatives, certification services and advocacy for the pathologists and laboratory medicine. My role involves:- Led, managed and mentored local and distributed teams in developing cutting edge software systems using gang of four design patterns.- Managed vendors and partner organizations to align work products and architecture. - Worked extensively with business users in streamlining requirements and identify best in class solution models.- Established key business processes, recovery plans, contact tracking systems and feedback channels that improves internal help desk systems and reduces customer service calls.- Spearheaded integration design with vendor partners to provide seamless customer experience and effective e-commerce interfaces. - Drove solution architecture design from conception to production roll out using established Software Development Life-cycle (SDLC) practices.

- Design, Architect and lead the development of software tools and systems to further enhance the core nature of the organization's business.- Managed schedule and delivery estimates by using project tools and identified and eliminated project bottlenecks.- Coordinated business requirements discovery activities with the IT team, stakeholders and business partners. - Initiated procedures to define software release, development life cycle and version control which improved product quality and decreased product release time.

- Provided IT consulting services at Prudential Financial in developing enterprise suitability systems.- Part of the team responsible for building a customer suitability matrix application that provided investment managers decision making tools in determining the financial suitability of potential customers.

Princeton, New Jersey, Us

- Designed and built custom interactive voice response(IVR) and call center systems for fortune 500 clients such as Citibank- The solutions designed were best in class voice and data packages by Lucent and Microsoft. - The verticals i worked for are banking, telecom and global financial services.

Mba, Finance, Management & Strategy, Marketing, International Business

Master Of Science, Computer Science

Bachelor Of Technology, Computer Engineering

Education record