I have worked for Shoprite of Carteret as a customer service representative. I have resolved customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. I was also a Bookkeeper. As a Bookkeeper, I developed system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures. Maintain subsidiary accounts by verifying, allocating, and posting transactions. Balanced subsidiary accounts by reconciling entries.I currently work for Wakefern Food Corporation in Consumer Affairs in Edison, NJ