• Continuously evaluate and enhance processes by incorporating best practices from Agile, resulting in improved project outcomes.• Develop and document comprehensive Business Requirements Documents (BRDs) and functional specifications for a new ERP system, ensuring alignment with business goals and achieving a successful implementation with a 95% user adoption rate.• Utilize MS SharePoint to create collaborative workspaces, centralize document storage, and enable efficient document sharing among team members.• Create informative and visually appealing data visualizations using tools like Tableau and MS Excel to effectively communicate complex data insights.• Conduct GAP analyses to identify disparities between current and desired states, enabling the development of strategies to bridge these gaps effectively.• Use Jira and Confluence to track project progress, manage requirements, and facilitate communication across teams.• Lead Joint Application Design (JAD) sessions to gather requirements, clarify stakeholder expectations, and ensure a shared vision among project participants.

• Gathered and documented business requirements from 10+ stakeholders using SQL queries, process mapping and interviews, improving requirement accuracy by 20%.• Created 5+ process models and business documents (FRD, BRD) using MS Visio and Lucid chart, reducing documentation time by 30%.• Analyzed data with advanced Excel (VLOOKUP, Pivot Tables) and conducted GAP analysis, leading to a 15% improvement in process efficiency.• Managed 20+ user stories in Jira for Agile workflows, assisting with UAT and defect tracking to reduce project backlog by 25%.• Developed 3+ interactive dashboards in Power BI and Tableau, enhancing data presentation and insights for 100+ stakeholders.

• Agile-driven integration of a new payment system, fostering collaboration between technical and business teams.• Utilized Tableau, Excel, and Power BI to create comprehensive reports, boosting sales and enhancing customer relations with interactive dashboards.• Actively participated in manual testing and UAT to ensure high-quality solutions aligned with specified requirements.• Played a key role in successful PeopleSoft implementations, proficient in creating UML diagrams for effective project communication.• Collaborated on data models and databases, optimizing storage and accessibility for improved data management practices.• Conducted competitive analysis to enhance brand awareness and market share, contributing to strategic decision-making.• Enhanced supply chain efficiency by analyzing KPIs, leading to a 12% increase, while facilitating SCRUM ceremonies, configuring cloud applications, conducting competitive analysis, preparing concise reports, and collaborating on data optimization efforts.• Utilized statistical analysis and visualization tools to drive operational efficiency improvements and enhance the overall customer experience. Assisted in implementing data-driven solutions to address business challenges effectively.

Worked as a PM capital market (Banking, Insurance, Payment,Construction project) small to medium size initiatives reviewing the business requirements, developing test cases, gathering test data requirements, as per schedule, Worked on multiple small and medium scale projects. Delivered multiple concurrent projects valued consistently meeting deadlines and staying within budget. Enhanced customer satisfaction by 25% through the successful rollout of a new customer portal. Coordinated with external vendors to integrate third-party tools, reducing operational costs . Managed regulatory compliance initiatives, ensuring alignment with industry standards and reducing audit findings . Collaborated with Product Owners to manage and prioritize product backlogs, ensuring alignment with business goals. Coached team members on Agile principles and best practices, improving overall team productivity and cohesion. Identified and resolved impediments, ensuring continuous delivery and process improvement Implemented Agile tools like JIRA and Confluence to enhance project tracking and collaboration. Established and maintained effective communication channels between stakeholders, product owners, and development teams. Utilized metrics such as velocity, burndown charts, and cycle time to track team performance and identify areas for improvement. Led the adoption of Agile practices across the organization, resulting in a 30% reduction in project delivery times. Identified and reported over 100 defects, leading to improved product quality and customer satisfactions. Collaborated with development and product teams in agile sprints to ensure timely delivery of high quality software. Conduct conference calls, demos, presentations with clients, developers, Ba. Work on Agile principles and the flexibility to adapt experience to new and evolving environments. Provide trainings to new team members for applications.