Ramandeep Kumar Email & Phone Number

Noida, Uttar Pradesh, India

• Developed a deep understanding of various business units, particularly within banking and financial sectors, to accurately assess and address their specific needs and expectations.• Designed and maintained comprehensive reports on a monthly, quarterly, and yearly basis, providing insights into recruiter performance and account management metrics to track progress and drive improvements.• Lead and supervised a team of 15-20 members, fostering effective collaboration and productivity to achieve organizational goals and deliver high-quality results.• Spearheaded business growth initiatives by analyzing client requirements in-depth and delivering precise assessments to ensure alignment with their strategic needs.• Executed account management strategies to maintain exceptional service quality, including devising and implementing recruitment strategies and resource management plans.• Efficiently managed the recruitment process for bulk positions across diverse roles such as contact center, customer service, mortgage consultants, techno-functional, core IT, and non-IT positions, • Optimized resource allocation by adapting to demand fluctuations and aligning resources with team and client requirements. Set and monitored performance targets based on individual experience and capacity.• Provided ongoing support and supervision to team members, ensuring target achievement through regular reviews, activity assignments, and feedback collection.• Identified and recruited top talent to meet organizational needs, ensuring a strong alignment between candidate skills and company requirements

Noida, Uttar Pradesh, India

• Understanding the Requirements of different business units of Banking, BPO, Financial, IT services and Non IT services.• Managed coordination between onsite and offshore teams.• Succession Planning: Identified successor, provided roadmap mentored/coached, Governance/Feedback• Participating in org level committees for driving various initiatives inline with the business strategies such as Margin Management, Contest Committee and Cultural Committee.• Analyzed, tracked, and maintained monthly/quarterly/yearly report for keeping track of progress of recruiters and accounts.• Hiring the right talent for organization.

Responsible for maintaining recruitment metrics on Sub/position, daily attendedrecs, Fill ratio, Drop ratio etc.Supported several end customers and multiple domains.Worked with team of 6-7 recruiters.Responsible for Full life cycle of recruitment including sourcing, interviews,negotiations and placements through various avenues like ATS, social media,recruiting referrals etc.Responsible for Learning & Development of new members in team.Interacting with the account managers to make strategies and increase ourbusiness in their respective area.Helping the new recruiters and associate account managers to understand theaccount processes better.Managing the bulk deal with top most priority with proper coordination betweenthe client and our internal teams.

Responsibilities:• Responsible for filling positions by determining hiring requirements;• Developed and implemented effective recruiting strategies in order to attract, screen, recruit, and select high-quality candidates.• Practiced numerous sourcing strategies including referral generation, position postings on job sites (Dice, Monster, Indeed, CareerBuilder, SmartRecruiters and TheLadders etc.), direct sourcing/cold calling, and networking to develop a qualified pool of candidates.• Clearly communicate with candidates/account managers in all aspects of the offer including salary, benefits, bonuses, and relocation etc.• Developed the strong professional relationship between the account manager and client by sourcing and placing candidates on niche skills requirement.• Established and maintained solid working relationships with hiring managers. • Determined the needs of the hiring managers. • Developed databases of candidates contact information.• Maintaining databases on various on-going IT skills and Bench-sales’ contact list.• Assisted the candidates to complete the online application as per client’s request• Followed up with candidates even after the joining to know the culture/team/project of the client which I used to attract the candidates to work with that client.

Core Client: L&T Infotech, TCS America • Performing all duties associated with recruitment including sourcing, screening, telephonic interactions, negotiation and closing candidates for assigned requisitions.• Interview scheduling, prep calls and holding the candidates till they start.• Actively participated in weekly client calls with hiring managers on better understanding the requirement, desired skill set and discussing the challenges.• Responsible for posting and maintaining all position on several websites.• Submit consultant to the VMS Portal and follow up with Account Managers to get the job done.• Utilizing Job boards like Dice, Monster, CareerBuilder, and more for active candidates.• Maintaining high standard of professionalism towards consultants and management.• Discussing the details with the short listed candidates, conducting personal interview, matching the skills with requirement and negotiating rates.• Located potential candidates through internal database, cold calling, referrals, networking, and other strategies.• Creating and maintaining comprehensive candidate database. Sending mass mailers to internal database (for the positions handled). Achieved a good conversion ratio of submittals into interview and placement. Exceeded and met all the targets consistently.

Enterprise Solutions Inc. is a leading minority-owned Information Technology (IT) and Engineering services staffing firm (Certified by the National Minority Supplier Development Council - NMSDC), in the U.S., with more than 1000+ professionals across North America and Asia (India). Established in 2000, we currently have 3 locations globally, with plans of expansion. Our services to our clients include augmentation, statement of work, professional and executive search. We have successfully serviced our clients through various MSP programs and Integration Partners. We have a very strong and robust recruiting model designed to most effectively support all our clients. Our clients have continuously ranked us as a reliable partner and consistently rewarded us with Top Vendor status. We have been known to be among the top five suppliers with our key strategic clients. Enterprise Solutions offers Services in the following areas:• Big Data• Virtualization• Cloud Computing• Infrastructure as a Service (IaaS)• Enterprise Resource Planning (ERP)• Customer Relationship Management (CRM)• Enterprise Application Integration (EAI)•Application Development and Testing• Network Infrastructure Service and Security• Engineering ServicesPlease visit www.enterprisesolutioninc.com to learn more.

Noida Area, India

• Performed software configuration across several platforms such as Windows XP/vista/win7, Red Hat Enterprise servers.• Implemented services like NFS, Auto-mount and SAMBA for file sharing across various platforms. • System administration; create/delete user accounts, manage user rights, monitor and manage servers.• Installing and configuring Red Hat Enterprise Linux 5/ 6.• Responsible for installation, Configuration and administration of Linux servers and also an integral part of the backup and recovery.• Installing and updating packages using YUM (custom YUM servers/repositories) and Red Hat Enterprise Server.• Participating in 24x7 production on-call support of Linux and provided technical support to users.• Good Knowledge in security hardening (selinux) major Production Servers, and installing web server based Linux tools.• Monitoring and troubleshoot backups and schedule Cron jobs.• Worked on configuring NFS, DNS, DHCP, FTP, Telnet,.• Installed software applications and Packages and managed Users and Group accounts quota.• Responsible for system selection, system maintenance/upgrade and implementation.• Monitored, troubleshoot, and resolved issues involving Red Hat Enterprise servers. • Troubleshooting system, network and user problems.• Good knowledge and hands on experience in User administration ( Create new user, Modify Exist user and password related issue)• Monitor System Performance Parameters using top and vmstat. • Processes administration and management like monitoring, start/stop/kill various processes.• Disk Management using fdisk, and Managing Disk .• Configure Backups using crontab, RPM, LVM creation & extending.• Basic knowledge of networking concepts .