Ramandeep Kaur Email & Phone Number

Mississauga

• Lead and manage complex client projects by developing project plans identifying key dates and resource requirements to ensure project deliverables achieved within time, cost and scope. • Coordinate and collaborate with lab managers, clients, and internal logistics team to set expectations and timely delivery of lab reports to meet deadlines.• Develop comprehensive reports documenting client project logistics.• Exceed service expectations and garnered positive comments from clients through courteous attitude in answering multiple technical questions and maintaining strong client relationships.• Problem-solving: fix project discrepancies, overlaps, and other issues due to internal roadblocks or unforeseen external setbacks by formulating the best solutions to ensure client satisfaction and facilitate business growth.

Mississauga

• Coordinated tasks in a fast-paced environment with multiple priorities for successful project completion by reviewing file entry information to ensure compliance with client requirements. • Assisted Project Managers with in-house projects and provided effective administrative support by sending project confirmations, results, and invoices to clients. • Built strong client relationships based on proficient knowledge of lab services by identifying additional sales and referral opportunities.• Ensured a high level of customer service by answering telephone inquiries in a timely manner and providing accurate information.

Toronto, Canada Area

•Determine Total Kjeldahl Nitrogen (TKN) and Nitrate/ Nitrite concentration in water, soil and biosolids by automated Colorimetry using LACHAT Flow Analyzer •Comply strictly with the SOPs, Ontario Safe Drinking Water Act, CALA, ISO/IEC 17025:2005, ISO 9001:2008 and Standards Council of Canada to analyze water and soil samples •Prepare chemical solutions and reagents for laboratory tests; analyze and report findings; and investigate atypical results and discrepancies to determine causation•Adhere to quality control measures and protocols; calibrate equipment utilizing approved testing procedures •Verifiy equipment function through routine equipment maintenance and advanced troubleshooting

Vancouver, Canada Area

• Designed and performed various experiments independently to study the roles of STAT3 signalling and drug resistance in the progression of prostate cancer • Carried out in vitro and/or cell-based assays on prostate cancer patient samples by employing various molecular biology and/or chemical technique• Cultured cells, performed laboratory calculations, prepared solutions/dilutions and completed pre-imaging cell staining • Participated in cell counting, cell sorting, biomarker detection and protein engineering using state-of-the-art flow cytometry technology• Analyzed data and interpreted it for further analysis by upper-level technicians and scientists • Delivered presentations at weekly lab meetings to discuss current scientific discoveries on drug resistance in prostate cancer

Vancouver, Canada Area

• Monitored Ruff, a sandpiper species to study maintenance of Genetic polymorphism in male mating and life history strategies thorough behavioural data collection • Assisted in writing of the seasonal field reports by maintaining comprehensive field notes on various health indicators of birds such as weight and size