•Portfolio management of all insurance products for Corporate clients. •Medical - Group and Individual, new business and renewal complete process•Life Insurance – Complete application process of different providers like Zurich, Friends Provident International, Royal London 360, LIC•Follow ups on premium payment and policy documents.•Extending administrative support to the Operations department on medical insurance matters, which included policy administration process i.e enrolments, midterm adjustments, renewals, support for premium collection, Addition & deletion of members.•Facilitating interaction between Advisors, Insurance providers and Operations team•Liaise with the clients and respond to their queries

Managing the entire administration of the office, maintaining a safe and secure work environment•Supervising staff; planning, organizing, and implementing administrative systems. Disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures and monitoring results. Maintained, filing and retrieval systems.•Maintaining continuity among teams by documenting and communicating actions, irregularities, and continuing needs.•Improving quality by devising new applications; updating procedures. •Expenditure control, without compromising on the quality. Ensuring smooth functioning of the office.•Dealing with the vendors, negotiating price, quality, and delivery; approving invoices. Ensuring to get cost effective best services.•Housekeeping.•Travel booking.•Identifying needs; establishing policies, procedures and work schedules•Recruitment, offer letter releasing, on-boarding, employee database maintenance, background verifications, exits etc. •Employee Welfare.•Staff attendance, staff payroll.•Petty cash handling.

•Recruitment, Offer letter generation, performed all joining formalities & auditing• Ensured joining formalities are completed as per the company policies within one week of joining. Employee verification & co-ordination• Maintained Database of all the employees on the rolls of two companies; responsible for updating of the database on daily basis• Co-coordinated between the branches & the service providers to ensure smooth movement of the recruitment.• Collated attendance for the employees of two companies for Payroll. Coordinated with the Accounts department for the same.• Monitored attendance of all the employees. Maintained the Leave records, cards, applications, and leave availed deductions. Audited & updated the records on the Leave Management System• Appraisals of the employees; Exit formalities of staff leaving the Company• Organised staff welfare activities

Manager - Human Resources (2006- 2007)•Recruitment and Training•Appraisals, Exit formalities for staff of 14 Branches of the Company•Redirected employee throughout into efficient result yielding actions•Assessed and planned suitable strategies for achieving company targets•Channelised company resources in right direction to aid optimised goal fulfilment•Awarded for achieving desired targets Project Manager/Operations Manager (2004 - 2006)•Responsible for setting up fully functional all new company branches, Selection and training of new staff• Channel of communication between franchisee and management• Monitored and managed hardware, humane and functional aspects of the entire branch• Handled client concerns• Monitored functions of five branches vis a vis business, curriculum and administration• Interacted with all levels of the workforce• Handled Client Relationship• Strategic member of Core team of the CompanyBranch Incharge (2001 - 2003)• Set up the entire branch.• Appointment of staff, trainings, evaluations and appraisals.• Managed the administrative aspects of running the school of over 500 children (Collection and expenditure monitoring)• Timely planning of the curriculum on the lines of holistic development.Implemented and monitored the planned curriculum..Academic Incharge(1999 - 2000)• Perfect and timely planning of the curriculum on the lines of holistic development.• Implemented and monitored the planned curriculum.• Appointment of staff, trainings, evaluations and appraisals