• Managed comprehensive project management for Siemens Mobility in New Delhi, focusing on KPI development and dashboard management.• Utilized analytical skills to establish strategic key performance indicators for project success.• Successfully led cross-functional teams to ensure project milestones were met and deliverables were achieved.

Processed, modeled, and analyzed data across seven datasets, revealing critical content trends

Streamlined end-of-day reporting mechanisms and orchestrated roster adjustments to optimize workflow, fostering a seamless operational environment,

Implemented innovative strategies and processes, showed decrement average response time, to optimize customer support operations, streamlining workflows and enhancing service responsiveness.