Raman Pal Singh Email & Phone Number

With over 24 years of multi-functional experience in electronic payments processing within the retail banking domain, I possess deep expertise in payment solutions, mergers, and the migration of core payment processing centers. I have a proven track record of delivering large and complex in house & client projects, managing client relationships, and holding P&L accountability for $400M + account.My extensive background in techno-functional roles has equipped me with in-depth knowledge of payment technology and operations, particularly in card issuance and lifecycle management, customized acquiring solutions, and the management of Clearing, Settlement, and Dispute processes.Career Highlights: • Successfully conceptualized and delivered the country’s first domestic debit card scheme. • Pioneered a widely accepted real-time fund transfer solution, setting a benchmark in the industry.Key Expertise: • Account & Client Relationship Management: Proficient in managing strategic client portfolios, with a focus on fostering long-term relationships and driving business growth. Accountable for P&L management of high-value accounts, ensuring client satisfaction and retention. • Project Conceptualization & Management: Expert in managing complex, large-scale projects that integrate business and operations, enabling seamless electronic payment processing across ATMs, POS, debit cards, and digital banking channels. • Solution Design & Implementation: Skilled in crafting and deploying robust payment solutions tailored to the evolving needs of the financial services industry. • Vendor & Stakeholder Management: Adept at cultivating strong vendor relationships and aligning internal and external stakeholders to ensure the successful delivery of projects. • Team Leadership: Experienced in leading cross-functional teams to achieve high-quality outcomes in production support, testing, and certifications, including Visa, Mastercard, and NPCI. • Production Support & Testing: Instrumental in overseeing production support and spearheading testing and certification processes to ensure compliance and operational excellence.

Listed skills include Vendor Management, Team Management, Business Analysis, Banking, and 21 others.

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  Delhi University