Raman Sharma Email & Phone Number

Kingston, Ontario, Canada

Looking for and implementing the ways to find and mitigate insurance fraud or abuse using a variety of tools like MS office suite, dbvisualizer, PowerBI etc. and with a data driven approach.

Kingston, Ontario

My role as a Business Analytics Specialist entails management reports and analysis for Sales, Marketing, Group operations, claims data etc.Using Access, Excel, DbVisualizer to gather, format, manipulate and clean the data.Analyzing data and providing feedback for process improvement.Find trends, forecasting and helping management in decision making.Helping managers to manage the teams effectively by building models to measure KPI's, make use of data statistics and capacity… Show more My role as a Business Analytics Specialist entails management reports and analysis for Sales, Marketing, Group operations, claims data etc.Using Access, Excel, DbVisualizer to gather, format, manipulate and clean the data.Analyzing data and providing feedback for process improvement.Find trends, forecasting and helping management in decision making.Helping managers to manage the teams effectively by building models to measure KPI's, make use of data statistics and capacity planning.Data presentation using various visualization tools, like; PowerBI, Tableau etc.Preparing and interpreting data for industry surveys. Show less

Kingston, Ontario

Applied Management Science and Introduction to SQL courses.Preparing course contentEvaluating students and providing feedback on areas to improve.Providing individual help to students in need or require special assistance.

Meeting and Greeting the new clientsAsking the right questions to determine their needs and their requirements.Suggesting the right product for the clients and helping them in deciding the right purchase for them.Keeping client's interests and priorities on top.Following up with the customer's orders until they are delivered and calling once delivered to ask about their satisfaction about the product delivered.In case of any complaint or concern, follow up with the customer… Show more Meeting and Greeting the new clientsAsking the right questions to determine their needs and their requirements.Suggesting the right product for the clients and helping them in deciding the right purchase for them.Keeping client's interests and priorities on top.Following up with the customer's orders until they are delivered and calling once delivered to ask about their satisfaction about the product delivered.In case of any complaint or concern, follow up with the customer until the issue has been resolved. Show less

Successfully met all the KPI's and exceeded the expectations of manager, Got recognition from the manager many times.Got Ranked 3/258 in the month of June 2014 and rank 15/281 in May 2014 for not only meeting the KPI's but exceeding most of the KPI's.Owned and resolved issues from beginning to end by actively listening to the problems and after diagnosing, proposed the best solution in accordance with Rogers' policies and following reliable behaviors. Assisted manager in coaching… Show more Successfully met all the KPI's and exceeded the expectations of manager, Got recognition from the manager many times.Got Ranked 3/258 in the month of June 2014 and rank 15/281 in May 2014 for not only meeting the KPI's but exceeding most of the KPI's.Owned and resolved issues from beginning to end by actively listening to the problems and after diagnosing, proposed the best solution in accordance with Rogers' policies and following reliable behaviors. Assisted manager in coaching peers to meet their KPI's and did one to one coaching after listening to the calls of the peers.Got recognition for 100% attendance.Kept senior management informed of ongoing communications and emerging trends that were a common behavior.Applied discretion and absolute confidentiality while handling sensitive customer and contact information. Show less

Meeting customers, giving mortgage advice and selling mortgage-related products.Providing customer focused service by identifying a home buyers needs then advising them on relevant mortgage products.Fact-finding, researching references and doing verification of client's financial background and circumstances.

Provided tailored solution as per customer's need after listening actively to their requirementsAlways exceeded the sales target.Assisted manager in his routine work and acted as a manager in his absence.Conducted Knowledge Transfer Sessions for new members in team.Participated in recruitment of new sales men.Communicated with local vendors to get furniture on competitive cost and on time delivery with best quality.Participated in advertisement of the company and acted… Show more Provided tailored solution as per customer's need after listening actively to their requirementsAlways exceeded the sales target.Assisted manager in his routine work and acted as a manager in his absence.Conducted Knowledge Transfer Sessions for new members in team.Participated in recruitment of new sales men.Communicated with local vendors to get furniture on competitive cost and on time delivery with best quality.Participated in advertisement of the company and acted as brand ambassador of the company by acting in advertisement. Show less

Awaz Watan Di, 770am; Informing and updating the listeners with current political, financial, social and Sports, national and international events.Interviewed political personalities like Mr. Charles Sousa (Finance Minister, Ontario), Linda Jaffrey (Minister of Municipal Affairs and Housing).Attended fundraising event of Randeep Singh Sandhu (Candidate for MPP, Brampton, West).

Managed a team of 75 persons.Overall Responsible for production and quality of the fabric produced.Acted as a bridge between workers and senior management and resolved any conflicts arise due to any reason.Improved quality of the fabric produced by 7% in the first two years and maintained the quality standards.Prepared schedules for preventive maintenance, which resulted in less downtime of the machinery and Increased productivity by 5% and reduced maintenance cost of the… Show more Managed a team of 75 persons.Overall Responsible for production and quality of the fabric produced.Acted as a bridge between workers and senior management and resolved any conflicts arise due to any reason.Improved quality of the fabric produced by 7% in the first two years and maintained the quality standards.Prepared schedules for preventive maintenance, which resulted in less downtime of the machinery and Increased productivity by 5% and reduced maintenance cost of the machinery by 17%.Developed new areas for marketing of the product and increased sales by 4%. Show less

Gba, Insurance

Software Quality Assurance, Hp Qc

Bachelor Of Commerce (B.Com.)

Master Of Business Administration (M.B.A.), Marketing

Diploma, Textiles Technology