Ramanuja Magadi Anantha Krishna Email & Phone Number

Tempe, Arizona, United States

Working as an Events Aide. Supported the successful execution of Hacks for Humanity 2024, a hackathon focused on solving global issues related to energy, mental health, and conflict resolution through innovative web and mobile applications.Utilized technical skills to ensure data accuracy on the organization's website and maintain operational efficiency in the office.Familiar with Stova or Aventri for extensive reporting, event tracking, and metrics analysis to guide future event planning.Contributed to strategic event planning, ensuring alignment with the annual event calendar and successful execution of all planned activities.Helped in maintaining the warehouse with the inventory, helped in sorting items for distribution for the people in need and who are struggling to find a home to stay.Assisted with overall decision-making and operational processes to enhance the efficiency of Project Humanities' initiatives.

Bengaluru, Karnataka, India

Resolved over 950+ complex customer cases across the East Coast of America and Europe, demonstrating excellent problem-solving skills and the ability to handle critical support issues.Maintained an average Customer Satisfaction score of 4.71, exceeding company standards, by providing timely and effective solutions.Gained extensive experience working with Linux systems, showcasing a deep understanding of operating systems and command-line tools.Published knowledge articles and video tutorials to assist users, enhancing customer support and self-service resources.Worked extensively with cloud data integration, contributing to the development and maintenance of cloud-based solutions.

Bengaluru, Karnataka, India

Gained hands-on experience with Cloud Data Integration, assisting in resolving customer queries and enhancing problem-solving skills.Collaborated with team members to deliver effective solutions, fostering a team-oriented environment and strong communication skills.

Masters In Data Science, Analytics And Engineering (Decision Analytics And Computing), Data Science

Bachelor Of Engineering - Be, Information Science And Engineering