I have an extensive experience as Managing Director with nearly 5 years of organizational experience and 3 years of entrepreneurial experience in product management, project implementation, product go-live support, and translating business requirements; gained exposure across various Purchase, Materials, Finance, Design, Quality Department & Sales Department.Excellence in managing end-to-end delivery / program / project planning & implementation from scope management, to activity sequencing, effort & cost estimation, pre sales activities, risk analysis to quality management in line with the guidelines & norms.Developed strategic relationships and provide expert PMO advice to impact decisions, support initiatives, clarify accountability and communicate customer service performance.Partnered with various levels including top management across the organization to develop/ commit resources, communicate global objectives, and produce standards & procedures; facilitated process improvements, efficiency / time saving for business units.Contributed to the business & technology vision and directing by influencing strategies & monitoring execution of major technology initiative.

Ensuring Process catalog changes to keep the Vendor catalog and the detail page updated with accurate information.Monitoring all shipped items received at the Performance Center and ensuring that the vendor is paid.Supporting vendors with all account management issues and providing effective, clear and professional written and oral communication.Providing prompt and efficient service to Amazon Sellers and Merchants, including an appropriate increase in the number of vendor issues.Developing vendors into strategic partners; identifying potential vendors / suppliers for achieving cost-effective purchases of materials and reduction in prices and timely deliveryExecuting and evaluating projects from profitability view; taking advantage of technical background, regularly suggesting methods to reduce the events of material unavailability and increase process efficiencies.Preparing quality budget and maintaining/improving budget limitations to meet plant’s annual objectives and standards according to sales projections.Ensuring the supplier part approval process from start of the design and improving reliability using Six Sigma.

Cultivate customer loyalty, promoted repeated customers and improved sales.Established effective communication with customers to assist them with their requests for products, services and company information.Liaised with customers, management and sales team to better understand customer need and recommend appropriate solutions.