Ram Arumugasamy Mba, B.Eng Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

* Aftermarket client relations management at mining customers in Ontario* Introduce digital product offerings to customers* Part of Global account management by focusing on strategic initiatives* Develop and introduce aftermarket product portfolio for Battery & Electric Vehicles* Understand customer maintenance and equipment lifecycle strategy to recommend aftermarket product portfolio suited for their maintenance needs* Improve customer's underground mobile equipment maintenance metrics by reducing the total cost of ownership and improve overall equipment effectiveness* Align internal stakeholders for positive customer experience* Communicate to senior leadership at mining sites* Designed onboard training curriculum for new hires to ease transition to role and provide understanding of processes

Saskatoon, Saskatchewan, Canada

* Responsible for aftermarket sales and key account management in underground mining customers & dealers in Saskatchewan, Alberta, British Columbia, Yukon and NWT* For two years, exceeded the growth target by 50% and implemented strategic value offerings at key customers and dealers to build competitive advantage* Built a financial model to accurately forecast aftermarket sales ahead of 8 quarters by utilizing equipment lifecycle operating cost model* Spearheaded strategic stocking project by working with regional inventory & demand management team to define customer value proposition

Toronto, Ontario, Canada

Chennai, Tamil Nadu, India

* Exceeded Overall Sales Target by 25 % and grew topline of Southern region* Direct Metal cutting tool Sales to key manufacturing clients in Automotive, Power Generation, Defence and Aerospace sectors* Executed 10 tooling project proposals for production line improvement that reduced machining & tooling costs by 82%* Implemented process optimization through lean six sigma methodologies in manufacturing industries* Lead cross-functional sales team in channel partners and covered client base of 300 Small & Medium Enterprises

New Delhi, Delhi, India

* Sold industrial valves to Oil & Gas Pipeline projects and Refineries in Northern India* Managed key accounts including several Fortune 500 clients in Oil & Gas Sector and achieved 100% of target* Finalized industrial valve supply contracts worth $20M by negotiating with procurement & project teams* Executed projects worth $10M in complex Indian regulatory environments; skilled at contract management* Established as Authorized Vendor by working with Project Management Consultant for higher size and class rating valves to gain competitive advantage and lead to additional sales growth

Master Of Business Administration - Mba

Bachelor Of Engineering (B.E.), Manufacturing Engineering