- Maintain store staff by recruiting, selecting, orienting, and training employees- Maintain store staff job results by coaching, counseling; planning, monitoring, and appraising job results- Ensure availability of merchandise and services by approving contracts; maintaining inventories- Ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines- Ensure standards for quality, customer service, and health and safety are met

- Assist the Retail Store Manager in planning and implementing strategies to attract customers- Coordinate daily customer service operations such as sales processes, orders, and payments-Track the progress of weekly, monthly, quarterly and annual objectives. Supervise and motivate staff to perform their best- Coach and support new and existing Sales Associates- Communicate with clients and evaluate their needs- Handle complaints from customers