Ramashanker Tripathi Email & Phone Number

Paris, France, FR

Paris, France, FR

Paris, France, FR

• Responsible for designing the solutions using Sales cloud, Service Cloud, community Cloud for customer centric applications
• Business requirements analysis, including business processes where applicable and document the same
• Play a key customer facing role on Salesforce.com project which involved analysing, building, integrating, testing and deploying a Salesforce.com CRM solution
• Responsible for process automation, business process analysis, application configuration considerations such as security model, mobile development strategies, workflow, data validation
• Responsible for preparing and maintaining solution design documents
• Responsible for designing and implementing the system integrations using SOAP and REST webservices

Sydney, NSW, AU

• Responsible for Architecting and designing the solution using the Salesforce.com platform
• Requirement analysis with direct interaction with business
• Solution architecture, data model design and documentation of solution blueprint
• Presenting the technical solutions to business
• Involved in pre-sales activities for putting the solutions and demonstrations for proposals
• Followed agile project management techniques to deliver quality implementations faster

Sydney, NSW, AU

• Designed and developed salesforce solutions for projects keeping salesforce best practices and customers' tech landscape in mind. Built on top of existing functionalities as well as developed new business requirements.
• Handled the project teams and participated in requirement analysis workshops
• Displayed strong expertise in most of the areas of salesforce and SDLC especially design, development, CI and support.
• Worked very closely and effectively with all the project stakeholders during requirement workshops, delivery, support meetings.
• Followed agile project management techniques to deliver quality implementations faster.
• Developed Apex Classes, Apex Triggers, VisualForce pages, Async Apex, SOAP/REST APIs, Communities, Lightning components etc. Extensively exposed to data model, automation processes (workflows | approvals| validations |.

Sydney, NSW, AU

• Responsible for working with line of business to identify opportunities to improve client experience and drive sales and service efficiency via creative Salesforce platform solutions
• Write business and functional requirements documentation and implement deliverables and ensure that these are following best practices and are delivered to the customer on time.
• Analyze and identify technical needs within Salesforce and utilize technical aspects within Salesforce.com such as Apex Classes, Triggers, Visualforce.
• Assists with developing and implementing business functional requirements through platform development, including identifying customer need, designing and validating concepts and developing business cases.
• Responsible for assisting the technical team as well as business users with the configuration and maintenance of the CRM system.
• Involved in development work estimation and determine the best possible approach for developing the code.

Pune, Maharashtra, IN

• Designed and developed salesforce solutions for projects keeping salesforce best practices and customers' tech landscape in mind. Built on top of existing functionalities as well as developed new business requirements.
• Handled the project teams and participated in requirement analysis workshops
• Displayed strong expertise in most of the areas of salesforce and SDLC especially design, development, CI and support.
• Worked very closely and effectively with all the project stakeholders during requirement workshops, delivery, support meetings.
• Followed agile project management techniques to deliver quality implementations faster.
• Developed Apex Classes, Apex Triggers, VisualForce pages, Async Apex, SOAP/REST APIs, Communities, Lightning components etc. Extensively exposed to data model, automation processes (workflows | approvals| validations |.

Pune, Maharashtra, IN

• Analyze and identify technical needs within Salesforce and utilize technical aspects within Salesforce.com such as Apex Classes, Triggers, Visualforce.
• Assisted with developing and implementing business functional requirements through platform development, including identifying customer need, designing and validating concepts and developing business cases
• Responsible for assisting the technical team as well as business users with the configuration and maintenance of the CRM system
• Configured Workflows, Approvals, Duplicate alerts, Lead, Account, Opportunity, Quotes, Products, Pricebook etc.
• Involved in development work estimation and determine the best possible approach for developing the code
• Collaborate with business partners to solve complex and critical business issues and enable CRM and sales processes using the Salesforce.com platform

Pune, Maharashtra, IN

• Assisted with developing and implementing business functional requirements through platform development, including identifying customer need, designing and validating concepts and developing business cases
• Involved in developing solutions and products with ASP.NET and C# technologies for providing the business solutions for customers
• Involved in medical domain - cloud and multi-tenant product development on the Microsoft Azure cloud platform
• Responsible for developing and assisting team for Microsoft and Salesforce.com platform integration
• Designing and development of custom service products with C# and Salesforce.com platform for increasing the efficiency of service agents

Hyderabad, Andhra Pradesh, IN

I worked as Software Engineering Trainee with CMC LTD as an academic activity.

Bachelor'S Of Technology, Electronics And Communications Engineering

12Th, Physics, Chemistry, Math, Computer Science

10Th, Science