Responsible for SAP as well as Non-SAP application project implementation for South East Asia. Recognized for contribution for successfully implementation of GST Tax Regime and e-Way bill automation projects for India.Part of Global project initiative Integrated Process and Service Excellence Global for process harmonization Implemented Industrialization best practices, by connecting with various organization units, to give productivity gains to organization

Responsible for business analysis and implementation of best SAP practices across all Sulzer legal entities in EMEA, APAC, Latin America and North America. Also support all regions for SAP SD, SAP PS and SAP CS.

Working as Team lead for cross functional modules responsible for SAP implementation, Support and Roll outs for Client Projects.Responsible for analysis, design, implementation and providing solutions to business process carried out at client.Managed Hyper care phase of Global SAP Roll-out projects and knowledge transfer from project team to support team ensure set up of support delivery by smooth handover from project to support.

Handling wide range of incident issues related to entire sales cycle and customer service with strict adherence to SLAs and KPIs Understanding client’s business process by interacting with client and implement new enhancements as per their requirement in line with business flow.Preparing scope documents, analysis, testing and trainings to key users on the changes implemented.Impart knowledge sharing to team members and train them on related systems.Managing interfaces with legacy systems, tracking Idocs, tracking and resolving errors in data transfer between SAP and other legacy systems. Worked on different interface projects involving sending and updating data via Idocs.Prepare documentation, user manuals and trainings to key users on the change requests implemented.Implement new interfaces between SAP and Non-SAP system for various data transfer as per business requirement.Successfully implement interface between Xerox and their Logistics Service Provider (LSP) for the data transfer of delivery note after creation of delivery, middleware involved was business connector (BC) with HHTP file push protocol.Successfully implement interface between Xerox and In-exchange (e-invoice solution provider) for data transfer of Invoice and convert this data to send e-invoice to customers, middleware involved BC with FTP file push protocol.Successful testing, trouble shooting of error and fixing them during system patching / upgrading activity.

Achieving budgeted sales and collection targets.Consulting with electrical consultants & contractors for upcoming projects.Reviewing enquires, making quotations, work order release & visiting top-notch customers to bring out the orders.Working capital reduction – by reducing inventory levels and ensuring timely collection.Gross margin maximization.Regular market feedback to Design department for development of new products and improvements on the existing ones.

New Business Development in the National Capital Region and surrounding areas.Co-ordination with dealers and agents in Maharashtra & Gujarat regions and zonal offices.

Execution of orders from its Receipt to the Dispatch.Material planning as per P.O. requirement for Non-standard as well as standard components based on Schedule & Expediting the same to maintain a delivery commitment.To design control panels & preparation of power & schematic diagrams for panels as per customer requirement. Working and maintaining on ISO documentations, records, etc to for audits.