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Ramesh Damodaran is listed as "Cloud Support Manager | Leading High-Performing Teams to Deliver Exceptional Customer Experiences | Expert in Operational Excellence & Strategic Process Improvement" at iManage, a company with 794 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at imanage.com and a matched LinkedIn profile for Ramesh Damodaran.
Ramesh Damodaran previously worked as Cloud Support Manager at Imanage and Manager Cloud Support APAC at Imanage. Ramesh Damodaran holds Bachelor'S Degree, Business/Commerce, General from Mahatma Gandhi University.
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AeroLeads found 1 current-domain work email signal for Ramesh Damodaran. Compare company email patterns before reaching out.
• Outstanding leadership skills with ability to, build, train, mentor, lead, guide, motivate and retain, top performing cross functional technical support teams.• Strong people and escalation management skills, including the ability to manage multiple regional teams and customers.• Excellent written and verbal communication and research skills, attention to detail, ability to quickly adjust and adapt to change while able to work under high pressure situations with a positive pro-active attitude.• Design, develop, and implement processes and systems, to support and enhance the technical support function, including work-flow, incident & the escalation management.• Gather the requirements, evaluate tools, and make recommendations for the team ensuring that the team has appropriate tools and knowledge base to effectively support our worldwide customer base.• Provide regular matrices reports for management that measure the effectiveness of the technical support function.Specialties: Subject Matter Expert in Cloud technologies, Document & Collaboration Management, Web Content Management along with Good Knowledge of Operating Systems, Web Servers, Databases etc.
Listed skills include Enterprise Content Management, Document Management, Agile Methodologies, Troubleshooting, and 22 others.
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Bengaluru, Bharat
As a Cloud Support Manager with a proven track record in leading high-performing teams and delivering exceptional customer service, I oversee the technical support operations for both cloud-based and on-premise customers of iManage. My responsibilities include building and managing a skilled support team, from recruiting and onboarding new members to.
Bengaluru Area, Bharat
As a Cloud Support Manager with a proven track record in leading high-performing teams and delivering exceptional customer service, I oversee the technical support operations for both cloud-based and on-premise customers across the APAC region. My responsibilities include building and managing a skilled support team, from recruiting and onboarding new.
Bengaluru Area, Bharat
Managed the Meridio Records Management product for APAC customers, ensuring seamless service delivery and technical support.Led a dedicated team supporting Worksite SDK for APAC clients, providing tailored solutions and addressing complex technical needs.Cultivated strong customer relationships to facilitate open communication, gain insights into customer.
Bengaluru Area, Bharat
Built and nurtured a high-performing team by setting clear goals, delegating responsibilities, and holding team members accountable for delivering high-quality resolutions to customer incident tickets.Ensured prompt and effective resolution of customer escalations, consistently meeting or exceeding customer satisfaction expectations.Aligned team objectives.
Established and built a high-performing team from the ground up to provide frontline support for Worksite MP, delivering comprehensive technical assistance to customers globally and ensuring exceptional service standards.
Cochin Area, Bharat
Provided expert assistance to customers in resolving operational issues related to operating systems and software, ensuring swift and effective solutions.Coordinated customer deployments closely with the Engineering team, ensuring seamless implementation and adherence to project timelines.Maintained regular communication with customers and internal teams.
Cochin Area, Bharat
Delivered advanced training sessions to corporate clients of Asset International (a premium division of Aptech) on topics such as Microsoft network technologies, internet security, and e-commerce, ensuring high-quality knowledge transfer and client satisfaction.Served as a key member of the Technical Review Committee, evaluating and refining technical.
Cochin Area, Bharat
Conducted specialized training sessions focused on Microsoft network technologies, equipping team members and clients with advanced technical knowledge.Oversaw the setup and maintenance of IT Labs, including installation and upkeep of operating systems, antivirus software, and various applications, ensuring a secure and optimal learning environment.Managed.
Other employees you can reach at imanage.com. View company contacts for 794 employees →
Elizabeth Burke
Colleague at Imanage
Greater Chicago Area, United States
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Sadagoban Manoharan
Colleague at Imanage
Bengaluru, Karnataka, India, India
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Imtiaz Uddin
Colleague at Imanage
Peshawar District, Khyber Pakhtunkhwa, Pakistan, Pakistan
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JA
Justin Andorfer
Colleague at Imanage
Greater Chicago Area, United States
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CT
Carrie Thunshelle
Colleague at Imanage
Minneapolis, Minnesota, United States, United States
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BB
Bryan Bach
Colleague at Imanage
Greater Chicago Area, United States
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MT
Md Tohid Md Tohid
Colleague at Imanage
Dhaka, Dhaka, Bangladesh, Bangladesh
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SC
Sumiya C.
Colleague at Imanage
Chicago, Illinois, United States, United States
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TV
Tonya V. Wingfield, M.A. Law
Colleague at Imanage
Chicago, Illinois, United States, United States
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GS
Geeta Sudarshan
Colleague at Imanage
Aurora, Illinois, United States, United States
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Quick answers generated from the profile data available on this page.
Ramesh Damodaran works for iManage.
Ramesh Damodaran is listed as "Cloud Support Manager | Leading High-Performing Teams to Deliver Exceptional Customer Experiences | Expert in Operational Excellence & Strategic Process Improvement" at iManage.
AeroLeads has found 1 work email signal at @imanage.com for Ramesh Damodaran at iManage.
Ramesh Damodaran is based in Bengaluru, Karnataka, India while working with iManage.
Ramesh Damodaran has worked for Imanage, Autonomy, An Hp Company, Interwoven Inc, Cetus Information Technology And Solutions Pvt Ltd, and Aptech.
Ramesh Damodaran's colleagues at iManage include Elizabeth Burke, Sadagoban Manoharan, Imtiaz Uddin, Justin Andorfer, and Carrie Thunshelle.
You can use AeroLeads to view verified contact signals for Ramesh Damodaran at iManage, including work email, phone, and LinkedIn data when available.
Ramesh Damodaran holds Bachelor'S Degree, Business/Commerce, General from Mahatma Gandhi University.
Ramesh Damodaran is listed with skills including Enterprise Content Management, Document Management, Agile Methodologies, Troubleshooting, Requirements Analysis, Enterprise Software, Cloud Computing, and Content Management.
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