Ramdas Jadhav Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

 Heading the entire CSX-Supply Chain functions, accountable for monitoring & leading perfect order Implementation project with 84% POT-C score for India. Extensive business background in managing diverse programs, wherein successfully launched a customer engagement program for 32 clients, exceeding the target of 24• Developed and executed the Voice of Business initiative for India CSX, resulting in a 67% customer satisfaction (CSAT).

Mumbai, Maharashtra, India

• Successfully Designed and implemented Customer Experience program. With Net Promoter Score of 68% with Email / Telephonic Survey Response rate of 40% .• Driven process excellence resulting in reduction in % Backorders to 2% of sales with S&OP, Daily Visual Management. • Reduced % Cost of Logistics to 5% of sales with Network & Freight Optimization.• Designed and implemented Reverse Logistics. Drive automation in order to cash through Digital e- Ordering from 23% to 95%, leading… Show more • Successfully Designed and implemented Customer Experience program. With Net Promoter Score of 68% with Email / Telephonic Survey Response rate of 40% .• Driven process excellence resulting in reduction in % Backorders to 2% of sales with S&OP, Daily Visual Management. • Reduced % Cost of Logistics to 5% of sales with Network & Freight Optimization.• Designed and implemented Reverse Logistics. Drive automation in order to cash through Digital e- Ordering from 23% to 95%, leading improvement in customer experience. Show less

Mumbai, Maharashtra, India

• Successfully Implemented Web Ordering Portal for 340 Channel Partners. Resulting 3 days reduction in Order to Delivery Lead Time.• Implementation of Focus Account Supply Chain Program for 23 Accounts. With delivering 20% increase in Customer Allegiance Score and revenue contribution.• Successful Introduction of Online Customer Claim Management System for Supply Chain through which 2000+ Tickets are collected. Based on which 20+ Process Improvements initiated in various Supply Chain… Show more • Successfully Implemented Web Ordering Portal for 340 Channel Partners. Resulting 3 days reduction in Order to Delivery Lead Time.• Implementation of Focus Account Supply Chain Program for 23 Accounts. With delivering 20% increase in Customer Allegiance Score and revenue contribution.• Successful Introduction of Online Customer Claim Management System for Supply Chain through which 2000+ Tickets are collected. Based on which 20+ Process Improvements initiated in various Supply Chain Areas.• Project Lead to Introduce S&OP and Daily Visual Board Management to drive Revenue Attainment. • Lead OCM (Organizational Change Management) for SAP implementation.• Project Manager for Lead Portal sharing program. Generating 1215 new Lead with Confirmed customer purchase orders contributing to 10% of Total order receipt.• Successfully implemented Learning & Development Calendar for 56 Supply Chain Team members with 12 hours training per person on Functional, Soft Skill & On Job Training Program. Show less

Mumbai, Maharashtra, India

• Order Entry Automation & Improvisation through Web Portal. ( B2B Partnersite)• Process Development, Review and realignment for Minimum Order Value & Revenue Recognition Process.

Mumbai, Maharashtra, India

• Successfully Implementation of S& OP with 5% reduction in backorder and 10 inventory days of supply.• Reducing Cost to Serve by 1.2%( Order fulfillment, Warehouse and Logistic Cost )• Part of Project team for Inventory & Freight Rationalization project.

Mumbai, Maharashtra, India

• Demand Forecasting & Scheduling for 400 SKUs. Procurement Activities like, Purchase Orders, Pricing, and Vendor Payment etc.• Inventory Management, Monitoring and Controlling Order Execution, Controlling Inbound & Outbound Logistic Operation (GRN, Dispatches, Order Processing, Stock Analysis, Freight Analysis.