Rameez Khan Email and Phone Number

• Provided technical training and gave presentation on virtualized Wireless Cloud Element (WCE) 3G RNC to the Alcatel Lucent team and Mobily customer in Saudi Arabia (KSA)• Deployed and Integrated WCE Radio Network Controller (RNC) on-site for Saudi Telecom (STC) and Mobily customers in Saudi Arabia.• Plan, developed and executed test cases for the customer network during deployment and integration phase to make sure voice and data calls are successful and the network is stable.• Upgraded customer network, installed patches and ran product verification test on WCE RNC.• Undertake customer issues escalated from level-1 and level-2 engineers regarding HP hardware (blades and switches), VMware and 3G RNC around the globe• Perform root-cause analysis, troubleshooting and data analysis using Alcatel Lucent proprietary tools to effectively resolve complex customer’s cases remotely and on-site on virtualization, 3G and LTE on 24/7 basis.

• Complete training to become a subject matter expert (SME) in virtualization and 3G/RNC• Used VMware to create and maintain end-to-end virtual RNCs (Wireless Cloud Element)• Configured HP Blades BL460c and HP Switches 6125XLG for the virtualization hardware.• Calibrated a complete W-CDMA end-to-end RF lab environment and tested with Sierra wireless cards, Samsung and Qualcomm UE’s• Gained expertise in features such as IuR, HSUPA/HSDPA, Call Trace, PCH/FACH/DCH, Direct transition, Paging, Dual Cell, eFACH, CSFB and hard/soft handovers• Designed, executed test procedures and test cases across a number of telecom features in HP Quality Center• Created and Verified software debug reports found on WCE RNC hardware and software.

• Conducted Cellular, WIFI and Playbook Browser Performance Test Run across all Blackberry’s and competitors’ devices, including 2G, 3G and 4G/LTE, working with developers in improving browser loading time• Collected logs using various commercial as well as RIM-proprietary tools for HW (Radio) and SW (Java) issues; used internal tool for automation• Modified test scripts for automation and designed Test Plan for different Browser scenarios• Created and verified software defect reports against browser issues found on Blackberry devices and interfaced with developers regarding test and troubleshooting results to solve the issues• Completed several courses on Wireless Technology and Blackberry Network Infrastructure• Designed and executed test cases for Playbook Perimeter Testing in HP Quality Center

• Ensured that designs met requirements by collaborating with the Software Verification & Validation team to perform software testing on Blackberry handheld devices• Worked with developers on iDEN and CDMA devices and functioned as a Feature Test Prime for Multimedia, Audio and Bluetooth to design Test Cases, run Carrier Test Plans of Rogers, Bell and TELUS carriers on all blackberry devices• Gained experience in sanitizing pre-SCM and post-SCM builds for iDEN and CDMA devices• Performed regression and integration testing on RIM iDEN and CDMA devices; and created, tracked and verified all the software defect reports (SDRs) against issues found in devices