Worked on Requirement Engineering and Visual Mapping.

Successfully Implemented and provided consultative support to the Unilever Malaysia Team by visiting their Kuala Lumpur Head office, Ethiopian Head office and training their technical teams on-site. Migration of SNDPro On AWS (Amazon web services) server from physical server environment to more than 15 countries.Close collaboration on a daily basis with inter-functional teams such as Testing, Business Intelligence, Business Analysis, Development and Software Quality Assurance to formulate understanding regarding problems faced by clients and their solutions irrespective of its nature. Maintaining effective communication with the client to understand and work through any change requirements requested in the company’s solution. Conducted and chaired the knowledge transfer sessions to train our internal support teams as well as the support team of our partners (Mindtree) regarding new business changes and implementation. Also, provided detailed walk-through sessions on new business changes andimplementations to clients.Monitoring timely logging of system bugs/issues through portals such as Kayako and TFS applications and tracking progress throughout their lifecycles. Moreover, monitoring and ensuring timely submission of RFCs and fulfilling all necessary requirements to meet Unilever Global’s policy of requesting for change deployments.Trained staff regarding the newly created solution AppDate. Was part of the Off-site team which implemented our solutions (Go- Live) at the distributors of various Unilever countries, such as Singapore, Malaysia and Indonesia. Utilizing the MySQL application to retrieve and/or update the database to assist in analysis, identify and fulfill any requirement of the business. Hired as an implementation consultant got promoted to AssociateConsultant in the year of 2018